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If an ITS service is called embedded (called inside an Enterprise Portal, Fiori Launchpad (FLP), CRM, NWBC, via SAP Web Dispatcher (WDP), or using SAP Screen Personas), it is important to know whether the issue happens without the additional framework as well (i.e. by removing the additional frameworks from the equation).

To call an ITS service directly, perform the following steps:

  1. Logon via SAPGUI for Windows to the ABAP system where the Integrated ITS is running
  2. Call transaction SICF
  3. Hit "Execute"
  4. Navigate to the node:
    default_host → sap → bc → gui → sap → its → <affected ITS service> (e.g. webgui)
  5. Select "Test Service" from context menu of the service node
    Right Click → Test Service

Example: 2203575 - How to call webgui directly [VIDEO]

This page is part of:

ITS Troubleshooting Guide

Tiny link (useful for e-mail):

https://wiki.scn.sap.com/wiki/x/EoEoGg


See Also

  • [EP-BC-UWL] KBA about transaction SWNWIEX: 2446673 - How to check if a problem also happens when launching the application directly (bypassing UWL) [VIDEO]

  • [CA-WUI-APF] KBA 1877395 - Transaction launcher trouble shooting 

  • [CA-WUI-APF] SAP Note about parameter LTX_QUIRKS_MODE: 2321631 - Compatibility Issues in Internet Explorer browser for Transaction Launcher

  • How to call WEBGUI without SAP Screen Personas

  • [EP-PIN-AI-TRA] KBA 2395272 - How to call a WEBGUI / ITS application outside of the Enterprise Portal

  • PDF: How to Add a WebGui for HTML App to Fiori

  • SAP Note 1662432 - Launching transaction to start webgui

  • SAP Note 654982 - URL requirements due to Internet standards

  • KBA 3198034 - FLP: Classic GUI transaction returns to home screen unexpectedly

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