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Popup@Logon: "Could not open the logon window for the server with the supplied URL"

Prepare a Verbose Trace (Type 2) based on KBA  1883689.

  • in NWBC.exe#*.1.log:
    <Timestamp> [Runtime] E    DoXmlGzipRequest failed  Exception
    WebException: The remote server returned an error: (500) Internal Server Error.   at System.Net.HttpWebRequest.GetResponse()   at com.sap.nw.nwbc.csruntime.implementation.navigation.core.CsNavigationVirtualRoot.DoGZIPRequest(String url, String requestData, String& responseData, Boolean addSapClientAndNwbcContext)
    [Runtime] E  Body of error response is EMPTY
    CreateUriAndDotEscape: uri=http://<full qualified host name>:<portal-port>/ConfigurationWS/ConfigurationWSConfig?wsdl&style=document&mode=standard

SOLUTION

1832862 - NWBC cannot connect to the portal

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