Welcome to the NetWeaver Business Client (NWBC) Troubleshooting Guide

Please note that this Troubleshooting Guide is under construction. Check SAP Note 1378659 "known issues" before opening a support ticket.

Be aware that most of the mentioned "errors" are not really a software bug (support) but missing/wrong configuration (consulting).
Based on our support experience we still mention them in here in order to give you a chance to correct this quickly.
We added as well issues from other components, which are caused/miss configured outside of NWBC (does not indicate any responsibility of BC-FES-BUS* itself).

Before opening a ticket or going further in the technical troubleshooting itself:

• • • make sure client and server is up to date.
      • retest
        • Issue still occurs? Check: When opening a ticket.

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Topics to check: 

Error numbers in HTTP traffic

NWBC on WTS or Citrix

SSO or Login related errors

Total Crash of your NWBC

Troubleshoot NWBC related performance issues

POWL related issues 

Connection failures

SAP GUI <-> NWBC related issues

OBN (object based navigation) errors

Portal <-> NWBC

Rendering problems