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  • check if the error occurs as well without NWBC

Quick test:


      • For instance if following content is integrated:
        • a webdynpro application:
          • Does the same error occur already if the Webdynpro is called directly/standalone (without NWBC on top)?
        • the portal:
          • Does the same error occur already if the Portal is called directly/standalone (without NWBC on top)?
          • sap gui transactions:
            • Does the same error occur already if the sap gui transaction in the classical sap gui is called directly/standalone (without NWBC on top)?
        • If the problem occurs in the standalone case (without NWBC) as well -> open the ticket on the respective application component.


  • If it turns out to be BC-FES-BUS* related- attach the following to the ticket:
     
    • which NWBC client version do you use (7.0 or 7.70 or maybe old one)?
    • does the same issue occur as well in NWBC for html (browser only)
      • simply paste the connection URL into a plain browser 
      • 1620576 - NWBC for HTML and Runtime: Prerequisites and restrictions

    • attach Traces of type 2:
    • Step-by-step description about how to reproduce the issue:
    • mention your backend version in use - SAP_BASIS and/or SAP_UI
    • in case of NWBC DESKTOP: