... in one of our Patches. Therefore:
Before opening a support ticket or going further in the technical troubleshooting itself, ensure that CLIENT and SERVER is up to date:
NWBC CLIENT:
Test and reproduce the issue with the latest version:
Version of Desktop Client | Direct link to latest Patch | Patch level descriptions |
|---|---|---|
| SAP BC 6.0 | https://goo.gl/zXXLHS | |
| SAP BC 6.5 | https://goo.gl/zXXLHS | can be found under Patch Level's Related Info section |
SERVER side:
For both: HTML and Desktop Client it is important to run on the most current NWBC Runtime Environment (SERVER side).
- follow Note 1353538 to achieve this.
Especially important to update NWBC runtime if:
- problem/fix is mentioned already in PL Note 1353538
- Your NWBC runtime PL is rather old.
- easiest to check via KBA 1864151 number 4
- compare that with the most current PL mentioned in Note 1353538
- rule of thumb: PL should not be older than current-2
. - You cannot apply the server side Notes?
- either your SAP_BASIS version does meet the minimum level
- or you run against the portal - ABAP patches are not applicable