| Course Length | |
| Target Audience: | - SAP customers
- SAP Partners
- SAP employees
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| Prerequisites | - Recommended:
W26POS SAP POS Data Transfer & Audit / SAP POS Data Management Workshop,
SAPIRT Function Overview in SAP for Retail,
SAP HANA Overview
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| Course Goals | - This training enables partners, customers and consultants to understand, explain and setup SAP Customer Activity Repository and its surrounding components in a customer environment sharing best practices by experienced consultants.
- It will provide an insight on the architecture, supported processes and configuration of SAP CAR
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| Course Content | - Introduction to SAP Customer Activity Repository
- (Technical) Solution Architecture
- POS Data transfer & audit overview and basics
- ERP and CRM integration
- CAR Analytics for Multichannel Sales Analytics and Inventory Analytics
- Omnichannel Article Availability (OAA) (process overview)
- Omnichannel Promotion Pricing (OPP) (process overview)
- Unified Demand Forecast
- Demand Data Foundation
- On Shelf availability (activation and usage Scenarios)
- Migration process for existing SAP POS Data Management customers
- Summary
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| Software Components | - SAP Customer Activity Repository 4.0
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| Notes | - The focus of this workshop is providing access to important information using early course material instead of using detailed course binders
- The course material is available in English only
- This workshop covers the technology as well as the business background. This workshop mainly deals with SAP Customer Activity Repository and the initial setup as well as provided standard scenarios
- Topics not covered: Detailed configuration of POS Data transfer & audit (please refer to W26POS)
- Methods: Presentations by SAP consultants, system demonstrations, exercises, discussions
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