All planned or unplanned maintenance windows of SAP Cloud Appliance Library will be announced on this page.

To receive e-mail notifications for maintenance activities, you have to log on to SAP Community and from the Actions box choose the Receive email notifications option.

SAP Cloud Appliance Library runs on SAP HANA Cloud platform. The maintenance activities and the infrastructure downtimes of SAP HANA Cloud platform might cause a temporary unavailability of SAP Cloud Appliance Library. 

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system on Monday, 19nd August 2019 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed Unplanned Downtime

Dear Customers,

Please be informed that since 17:38 UTC on 15 Aug 2019, SAP Cloud Appliance Library system is now available.

Thank you for your understanding.

SAP Cloud Appliance Library Operators

Unplanned Downtime

Dear Customers,

Please be informed that since 11:34 UTC on 15 Aug 2019, SAP Cloud Appliance Library is not available. 
We will post an information once the service is up and running again.

Please accept our apologies for the inconvenience caused. Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system on Monday, 22nd July 2019 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 24th June 2019 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 27th May 2019 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 30th April 2019 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 1st April 2019 between 09:00 – 10:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 5th March 2019 between 09:00 – 10:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 4th February 2019 between 09:00 – 10:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 10th December 2018 between 09:00 – 10:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 12th November 2018 between 09:00 – 10:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed Unplanned Downtime

Dear Customers,

Please be informed that since 13:22 UTC on 08 Nov 2018, SAP Cloud Appliance Library system is now available.

Thank you for your understanding.

SAP Cloud Appliance Library Operators

Unplanned Downtime

Dear Customers,

Please be informed that since 12:45 UTC on 08 Nov 2018, SAP Cloud Appliance Library is not available. 
We will post an information once the service is up and running again.

Please accept our apologies for the inconvenience caused. Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed Unplanned Downtime

Dear Customers,

Please be informed that SAP Cloud Appliance Library system is now available.

Thank you for your understanding.

SAP Cloud Appliance Library Operators

Unplanned Downtime

Dear Customers,

Please be informed that currently SAP Cloud Appliance Library is not available.
We will post an information once the service is up and running again.

Please accept our apologies for the inconvenience caused. Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 15th October 2018 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 17th September 2018 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Azure: Service Management Operations [Multiple Services]

Starting at 09:29 UTC on 04 Sep 2018, customers in South Central US may experience difficulties connecting to resources hosted in this region.

Additionally, this issue impacts Azure Active Directory authentication, which may impact services in other regions.

For current status: https://azure.microsoft.com/en-us/status/

For history : https://azure.microsoft.com/en-us/status/history/

Network infrastructure maintenance

Dear Customers,

Since approximately 04:43 UTC to 14:00 UTC  on 22 Aug 2018, customers may have experienced a disruption on SAP Cloud Appliance Library service.

Engineers have found an issue with the Network and restored the service.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 20th August 2018 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 23th July 2018 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 25th June 2018 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 28th May 2018 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 30th April 2018 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 2nd April 2018 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Tuesday, 6th March 2018 between 09:00 – 10:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 5th February 2018 between 09:00 – 10:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 11th December 2017 between 09:00 – 10:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 13th November 2017 between 16:00 – 17:00 CET

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Azure: Service Management Operations

Between 11:40 and 16:48 UTC on 02 Nov 2017, a subset of customers may have experienced issues with Service Management functions (Create, Rename, Delete, etc.) for their Azure Storage resources. 

For more information : https://azure.microsoft.com/en-us/status/history/

Starting at 11:40 UTC on the 2nd November 2017, due to an underlying Storage incident, Azure services that leverage Storage may experience impact. 

For more information, refer to: https://azure.microsoft.com/en-us/status/?v=17.42n 

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 16th October 2017 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Increased Error Rate

Between approximately 16:00 UTC on 3 Oct 2017 and 15:00 UTC on 4 Oct 2017, customers may have experienced timeout errors in some scenarios on SAP Cloud Appliance Library.

The problem was solved.

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from Monday, 18th September 2017 between 09:00 – 10:00 CETS

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from August 21th 2017 between 09:00 – 10:00 CEST

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from July 24th 2017 between 09:00 – 10:00 CEST

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Timeout Error Rates Completed

Increased Error Rate

Since approximately 00:00 UTC on 17 Jul 2017, customers may have experienced a disruption on SAP Cloud Appliance Library.

  Customers may be experiencing timeout errors in some scenarios.

  Engineers are working to restore service and updates will be provided as events warrant. .

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from June 26th 2017 between 09:00 – 10:00 CEST

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from May 29th 2017 between 09:00 – 10:00 CEST

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from May 2nd 2017 between 09:00 – 10:00 CETS.

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from April 3rd 2017 between 09:00 – 10:00 CETS.

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from March 6th 2017 between 09:00 – 10:00 CET.

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators

Increased AWS API Error rates

Dear Customers,

Please be informed that SAP Cloud Appliance Library Operators detected increased rate of failed instance create operations in the last hour.

AWS confirmed increased API errors. For more information see AWS Service Health Dashboard

SAP Cloud Appliance Library Operators

Completed System Maintenance

Dear Customers,

Please be informed that the SAP Cloud Appliance Library system maintenance has been completed. The system is up and running.

SAP Cloud Appliance Library Operators

Planned Maintenance

Dear Customers,

Please be informed that there will be a planned maintenance for SAP Cloud Appliance Library system from January 23th 2017 between 09:00 – 10:00 CET.

There will be a notification on this page once the new product version is successfully applied.

Thank you in advance for your understanding.

SAP Cloud Appliance Library Operators