Table of Contents
SAP TechEd 2016
Date: 19-23/09/2016
Location: Las Vegas
Session:
- SAP TechEd 2016 - Interview with David Birkenbach about latest ITSM Innovations
- ITM265: Experience what's new in IT Service Management in SAP Solution Manager 7.2
- ITM301 – IT Service Management: Plenty of New Features in SAP Solution Manager 7.2
- SAP TechEd 2016 - Demo
DSAG Technologietage 2016
Date: 16-17/02/2016
Location: Hamburg
Session:
DSAG Thementag SAP Solution Manager
Date: 27-28/01/2016
Location: Würzburg
Session:
- Solution Manager 7.2 - ITSM - Infotag
- Aufbau- ITSM Infotag
- Change & Release Management with Solution Manager 7.2
- Complete Project-, Change- & Release Management
SAP TechEd 2015
Date: 10-12/11/2015
Location: Barcelona
Session:
- ITM205: IT Service Management in SAP Solution Manager Strategic Overview
- ITM219: Be prepared for ITSM and ChaRM in SAP Solution Manager 7.2
- ITM260: IT Service Charging – ERP integrated SAP Solution Manager processes
DSAG Infotag Berlin
Date: 17/04/2015
Location: Berlin
Session:
SAP TechEd && d-code
Date: 11-13/11/2014
Location: Berlin
Session:
- ITM363: Design IT Services in SAP Solution Manager
- ITM215: IT Service Management Best Practices in SAP Solution Manager
Watch the live interview with David Birkenbach and Tobias Hauk about the hottest ITSM topics of 2014, including analyst reports, usage rights, and the ITIL roadmap.
SAP Solution Manager in the IT Service Management Market
PinkAsia 2014 - IT Service Management Conference
Date: 9-14/09/2014
Location: Kuala Lumpur
Session:
SAP Skills 2014
Session:
- Optimierung von Change und Release Management mit dem SAP Solution Manager
- G2 IT Service Management mit SAP Solution Manager
IT Best Management Practice Congress
Date: 15/03/2014
Location: Bad Neuenahr
Session:
SAP Solution Manager Infoday Würzburg 2014
Date: February 2014
Location: Würzburg
Session:
SAP ITIL Roadshow 2013/14
Date: Q4 2013 / Q1 2014
Location: Hamburg / Düsseldorf / Frankfurt am Main / München
Sessions:
- SAP Solution Manager macht ITIL möglich!
ITIL Funktionalitäten im Detail: Incident-, Problem- und Request Mgmt
- ITIL for Data Center
- Das ERP für die IT
SAP TechEd 2013
Date: October - December 2013
Location: Las Vegas (US), Amsterdam (EMEA), Bangalore (India)
Sessions:
- ITM105: Change Control Management – Maximize the Value
- ITM161: Discover the New Flexibility of Change Request Management with Central CTS
- ITM207: Discover Change Control Management based on a Central CTS
- ITM208: Configure central CTS for ChaRM and QGM
- ITM219: SAP Solution Manager - An ITIL Tool!
- ITM265: Service Catalog Design with SAP Solution Manager 7.1
- ITM363: Asset and Configuration Management Using SAP IT Infrastructure Management
Global SAP Enterprise Support Summit
Date: 09/03/2013
Location: Sinsheim, Arena
Sessions:
- ITSM Overview
- ITIL with SAP Solution Manager
- IT Service Management - Features and Functions
- Change Control Management for Two Value Releases per Year