Welcome to ITSM and ChaRM Wiki
The wiki contains all kinds of useful information regarding the topic IT Service Management & Change Request Management with SAP Solution Manager. The content is separated in two main categories: IT Service Management & Change Request Management - just select one of the two boxed below.
The Wiki also contain information regarding latest Blogs, News , Events & Technical Discussion for IT Service Management & Change Request Management.
Additionally you can find a lot of other materials, e.g. useful links and notes, contact information and general news for IT Service Mangement & Change Request Management.
Be aware that most papers for downloading are located at the SAP Service Marketplace. So you will be prompted to enter your S-User and password.
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