Introduction
This Wiki contains all information for users who use the system like IT Managers, (end-)users, decision-makers and for all those people who want to get a general understanding or overview for Change Request Management.
Overview Presentation
In this section, you can find presentations with the highlights of Change Control and Change Request Management and the approach in SAP Solution Manager. 
Blogs
In this section, you can find all Blogs related to Change Request Management.
- How to insert a new user status in Change Request Management SAP Solution Manager release 7.2
- Requirements Management in SAP Solution Manager Allows Now for Business With Mulitple IT Requirements
- Requirements Management Scenario: Replace IT Requirement by Request for Change
- Through the Looking Glass: Requirements Management in SAP Solution Manager 7.20, SPS 3
- How to insert a new user status in Change Request Management SAP Solution Manager release 7.2
- ChaRM: A Boost to Your 7.20 Project After the Content Activation Is Done
- Transport of Copies (ToC’s) in the Defect Correction
- A Different ‘Reject’ Behaviour in the Change Request Management Approval Procedure
- New ChaRM Feature with SP 10: Enhanced Approval Procedure Functions
- Added Value: How-To implement a new use case ‘On Hold/Postponed’ in the Request for Change
- Common issue with SNOTE and Note 1821188
- A Deeper Look: Process Maps for the Administrative Change
- ChaRM Framework: An Overview of Existing Consistency Checks
- Distribute Urgent Change: Now possible in CRM Web UI
- New BadI to influence data in dialog window ‘Create Transport Request’ including example implemantation
- A Non-Standard Use Case: Creating Defect Corrections via the Request for Change Scope
- ChaRM functionality: Control UI objects via authority objects coming with Support Package 7
- Down Grade Protection (DGP) settings for Retrofit
- How to setup Cross System Object Lock (CSOL) when using enhanced retrofit
- Some Hints to Status Dependent Import Control
- Resources on CTS+
- Other Blogs
Functions of Change Request Management
- *NEW* 7.2: How to work with Change Request Management Cross System Object Lock CSOL
- *NEW* SP05: How to work with ChaRM Standard Changes documents
- Configuring CTS+ in SAP Solution Manager 7.1 and 7.2
7.2: Using Enterprise search SAP Netweaver Enterprise Search: new search option in SAP Solution Manager 7.2 for ITSM and Change Control Management scenarios
Specify processor in the ChaRM documents Current Processor Settings in SolMan 7.1
- Approval procedures Approval Management blog from Michael Vollmer
- Change Request management: E-Mail sending actions
- Change Request Management Reporting
Import strategies: Status-Dependent import and Selective Import
7.1: TREX Set-up: How to configure- Fulltext Search with T-Rex
- Configuring CTS+ in SAP Solution Manager 7.1 and 7.2
- How to work with Change Request Management Enhanced Retrofit
- How to work with ChaRM projects with CTS functionality activated
- How to work with Change Request Management Cross System Object Locked (CSOL)
How to work with Change Request Management Downgrade Protection (DGP)
Initial Setup for Change Request Management
- How to create a solution for Change Request in 7.2
Operational guides from SAP SMP Technical Guides:
- Authorizations and business roles, see SCN Wiki: IT Service Management and ChaRM Wiki Homepage->How to configure- Business Roles and Authorizations
- Master data in Change Request Management:
- Adapting WebClient UI: Conf igurationandPersonalization, see SCN Wiki: IT Service Management and ChaRM Wiki Homepage->How to configure- Business Roles and Authorizations
- First steps to work with Change Request Management scenario in Solution Manager 7.1
- How to create a virtual system in SAP Solution Manager 7.1
Questions & Errors for Change Request Management
Trouble shooting
