Welcome to the Learning Management Wiki page. This page has been created for new Administrators or Administrators new to LMS.The objective is to provide a high value one page resource that is easy to use. We understand that learning any new product includes the challenge of learning what is available to support you in that process. Our goal is to empower you to leverage the key resources as you begin to build your knowledge. To improve your overall experience, please ensure that you have already have access to the SAP SuccessFactors Community site, see KBA 2373117.
- How to best use this page
- Ask an Expert Peer (NEW Feature Trial)
- Session Timeouts
- Failed to authenticate SAML response - Validation Error
- Java Error: Application blocked by security settings
- Receive"alt=Successfactors" and "Launch Error" when executing icontent
- Unable to Connect to Jam. Please Verify your Jam Integration setting and connectivity whilst adding Jam Groups to an item in LMS
- Cross-Domain Communication Restriction
- LMS OData API Error when searching by course Category
- Ensuring proper settings for a connector
- Courses imported via Deployment Location does not launch
- Connector gives Error while importing data.ORA-01400: cannot insert NULL into
- How to setup Alternate Supervisors
- How to setup Deployment Location in LMS
- How To change Label Values/Words that are displayed in LMS?
- How to create documents and link them to items
- How to update user custom columns outside of those 15 default custom columns in LMS via Standard User Connectors?
- How to use send reports directly to sftp
- How much iContent Storage have we used?
- How to Reset item/course in LMS without having to drop or reassign curriculum?
- Troubleshooting tips for competency connector in LMS?
- What Version of SCORM is supported with SF LMS?
- External SFTP - Connector Failed - Problem connecting to SFTP Server?
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- Troubleshooting Mobile issues with LMS application
- Troubleshooting LMS content not launching
- Troubleshooting LMS Connectors
- Plateau Report Designer (PRD) setup and utilization
- How to setup and run the connector through SFTP server
- How to Integrate LMS with HCM Suite (BizX) and troubleshoot errors
- VLS (Virtual Learning Session) Configurations and common issues
- How to Implement RESTful web-services in LMS and troubleshoot error
- User-SF connector configuration
The three most valued resources to customers include:
Getting too many results in your searches?
Learning Management Topic Workspace is used to create new wiki pages to support the ongoing needs of our customers. This section will follow a less structured format as most of the content accessed here will be found as search results in OneSupport Launchpad search or find.sap.com.
Implementation resources are a set of tools that are to assist those that are implementing new modules as configuration issues are commonly the source.
- How to get the fastest incident resolution from SAP support explained in 3 minutes - Video
- How to Grant Support Access to SuccessFactors Support Staff
- Incident Handling Guidelines
- How to Assess Incident Priorities
- Engaging PS or Partners for implementations, change requests, new program development, process change and xml configuration
- How to rate and comment on the KBAs you find
Key resources that will help new administrators get started.
The VIP Program is a series of events that promote knowledge sharing across the SuccessFactors customer community. Each event focuses on effective talent management process design and deployment. VIP events are complimentary and exclusive to SuccessFactors customers as part of your current investment in our technology.
The SAP SuccessFactors Process Library is a valuable tool used during the implementation process to view leading practice recommendations and make implementation decisions. These tools can also be helpful as customers want to compare their current practices to the most updated leading practices. Note this resource can also be accessed through the Customer Empowerment Center.
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