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Purpose

This wiki is regarding the message "Error when opening document with html control; DP_ERROR_GENERAL"

Overview

This message is seen at the bottom of the screen when the Document Viewer is launched to view a document.

 
 

Section 1

This error is caused by a issue between the storing in the cache of a URL for a displayed document and the ECL viewer.

Section 2

To resolve this issue goto transaction OAG1 and check the "Deactivate Data Provider Cache" option. Then save the changes and try to open the document again.

 

Section 3

If the issue remains please implement note 1502912

Related content

Related documents

 SAP note 1502912: Document will not be displayed in ECL viewer

 

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