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Collect typical BC-SRV-KPR problem.


The Knowledge Provider (KPro) is a cross-application and cross-media technical information infrastructure within the framework of SAP Web Application Server. The modularity and openness at the heart of the Knowledge Provider are demonstrated in its modular services and its clearly defined interfaces. Thanks to its considerable flexibility, the Knowledge Provider can handle widely differing information types relating to documents and document-like objects, such as administration data, index data, and pure content.

Typical problem:

1. Error Message in CSADMIN when I click Start/Stop on the Details tab:
Message no. CMS025
Error in accessing via HTTP
500 (Internal Server Error)
"CreateTab ContentStorage, connect error SQLConnect failed,
[Microsoft][ODBC Driver Manager] Data source.

Check point:

This error shows that there are problems trying to connect to the database. This is often caused by problems
with the ODBC driver. Check if the database host is up or down. Is the web server
down? confirm that the ODBC driver has been registered,or to try and
register it again to see if this helps. Please also ensure that you have the latest version of this driver as per
the Note 698915. You should review the Note 301352 to register the ODBC.

Related Content

Related Documents

Related Notes

SAP Note 698915: Importing a MaxDB ODBC driver

SAP Note 301352: ODBC driver is not registered

Typical problem: 

 2. Installing Content Server 6.40 on Windows 2008 x64. The installation completes without error, however no website is created.

Check point:

In the IIS 7.0, all the roles are not selected during the installation by default. Need to make sure all the below roles are included and IIS 7.0 is installed, as per the installation manual for the Content Server on Windows 2008:

Roles needed in IIS 7.0.

Common HTTP Features
Static Content
Default Document
Directory Browsing
HTTP Errors
HTTP Redirection

Application Development
ISAPI Extensions
ISAPI Filters

Health and Diagnostics
HTTP Logging
Logging Tools
Request Monitor
Custom Logging
ODBC Logging

Basic Authentication
Windows Authentication
Request Filtering
Note : Anonymous Authentication should be enabled which is done by defau

Static content Compression
Dynamic Content Compression
Management Tools
IIS Management Console
IIS Management Scripts and Tools
Management Service

IIS 6 Management Compatibility
IIS 6 Metabase compatibility
IIS 6 WMI Compatibility
IIS 6 Scripting Tools
IIS 6 Management Console

Typical Problem:

3. Content Server HTTP error: 405 Method Not Allowed in CSADMIN transaction.

Check Point:

The error 405 appears because WebDav IIS Role installed in IIS 7.5. Please uninstall that particular role.

Typical Problem:

4. How to relocate documents from table SOFFCONT1 into a content management system.

Check Point:

Maintain the entry SOFFPHIO in TR SKPR08 as per Note 668271.

Run report RSIRPIRL.

Related Notes:

SAP Note 389366- Relocation of documents  

SAP Note 1536325 - Enhancement for report RSIRPIRL









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