Always verify the most up-to-date procedures by checking the SUM guide . Always have it on hand while performing the upgrade.
During update we have various situations when an instance will be started/stopped by the update tool and troubleshooting is needed.
Follow this guide to find symptoms and solutions.
1. Identify the upgrade phase
It is shown on the SUM GUI or can be found at the end of the upgrade log file
UNIX: <update directory>/log/SAPupConsole.log or <update directory>/log/SAPup.log
WINDOWS: <update directory>\log\SAPupConsole.log or <update directory>\log\SAPup.log
2. Select the upgrade phase where the start/stop situation should be checked:
Typical upgrade phases, where the shadow instance is used:
Typical upgrade phases where the standard instance is used:
3. If the instance needs to be started or stopped manually
please follow the steps on the pages
Start/stop the instance manually only, if it is really requested, unwanted start/stop can impact the whole update.