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Purpose

The Simplified Process Monitoring app is central monitoring application integrating monitoring capabilities from several monitoring use cases. The idea is to display monitoring information across sites  in an easily consumable way. This application is available as of SP10.

Activate oData Services (typically done by SysAdmin)

Activate Monitoring

The app can display all kinds of monitoring information available in the Monitoring and Alerting infrastructure. This monitoring needs to have been activated previously, for example by setting up Business Process Monitoring in SAP Solution Manager.

Define Scope

You need a business process maintained in the solution documentation to display your monitoring information. 

In addition, you need to have a scope created in the solution documentation and that scope must contain your business process. Scope are used in various parts of the solution documentation, so there is already documentation how to create a scope. For details, see the linked wiki page chapter for information about how to create a scope in the solution documentation.


Access

You can access the app and its configuration through the tile "Simplified Process Monitoring". To make this tile available in the SAP Solution Manager launchpad (transaction SM_WORKCENTER), search for this tile in catalog "Business Process Operations".

Configuration

When you call the app the first time, the screen will be blank. You need to configure the app before you can see anything in the overview screen. To do so, use button "Configuration".

The Configuration consists of 2 parts: Scope and Configuration.

Assign Scope

In the "Scope" section, you decide which scope you want to display in the app. For this, select a solution, branch, system role and a scope via the drop-down menus. Afterwards, choose "Save".

Assign Steps

Next, go to the "Configuration" section. Here, select a business process from you scope via the drop-down list for "Process". Afterwards, the steps and interfaces within the process are displayed. For each step or interface, select whether to display in the app.

Categorize Metrics

For the steps or interfaces you want to display, go through each business process step or interface and decide which metrics to display.

For each metric, you have the choice whether to display them in the Throughout view, the Backlog View or the Exception view. Unassigned metrics will not be displayed at all.

For TBI key figures there is a cross check against the key figure category maintained by the key figure developer. Key figures of category "backlog" are automatically assigned as backlog, "throughput" as throughput and "exception" as exception. This automatic assignment can be manually overruled.

Assign Technical Metrics

In addition to Business Process Monitoring metrics you can also assign all metrics available in MAI that are assigned to a system. To do so, choose the button "Assign Technical Metrics". 

In the popup, enter the SID of the managed system. Only system type ABAP is supported at the moment.
Once you have provided your entries, the list of suitable metrics is displayed. Choose the metric you want to include via double-click.

For those metrics, you also have to give a categorization so that they'll appear on the screen.

This concludes the configuration.

Overview Page

Now you can use the bread crumbs on top of the page to go back to the home page of the app.

The business processes contained in your scope should now be displayed in the overview page.

Business Processes

  • displays all business processes that are part of your scope. 
  • the tile for each business process allows you to access the Throughout view, the Backlog view and the Exception view.

Alert Overview

  • This gives the overview per business process for the current number of alerts

Alert Details

  • lists all individual alerts.

Throughput Page / Backlog Page / Exception page

All 3 pages look and work essentially the same way. You can access the pages via the respective icons:

Throughput Page

Backlog Page

Exception Page


On each page, you can see the simplified flow of the business process. For each step of the business process, you can see the assigned metrics with their current measured value.

When you click one of the measured values, the respective detail list on the managed system is displayed.


The detail list works currently only for 'SAP GUI for HTML'. 'SAP GUI for Windows' feature is not supported. 

This setting can be managed using the ABAP Web Dynpro Application AGS_WORK_GUI_DEFAULT_SET. 


On each page, you have the same configuration options.

Filter

You can filter by rating so you only display key figures that have a red rating, a yellow rating, a green rating or a grey rating.

Display by

You can choose to display the metrics by:
Monitor type

If you select this option, each metric will be displayed with the name of the monitor for which you configured the metric.

Monitor Name

If you select this option, each metric will be displayed with the name of the monitoring object that you provided during the monitoring setup.

Key Figures

If you select this option, each metric will be displayed with the name of the key figure for which you configured the metric.

Systems

If you select this option, each metric will be displayed with the name of the system and the key figure for which you configured the metric.

Alerts

If you select this option, each metric will be displayed with the name of the system and the name of the monitoring object that you provided during the setup. Instead of the measured value the number of alerts is shown.

Time Selection

With the time selection, you can switch fro the current values to a aggregated view for a time frame.


FAQs

Question:
Can I include diagrams from Solution Documentation into the app?

  • Answer: No. The process flow in this app is only a simplified view of the complete process diagram. Process diagrams can be very complex, and with them a consumable display of the monitoring information would not be possible.


Question:
How can I change the sequence of the steps in the App?

  • Answer: The sequence of steps is the same sequence you have maintained in the column view in the solution documentation. If you change the sequence there, the sequence will also change in the app.




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