FAQ Diagnostics Agent

Purpose

The purpose of this page is to answer Frequently Asked Questions about Diagnostics Agents.

Below you can find the index of all FAQs on this page:

Frequently Asked Questions about Diagnostics Agents

What is the entry point for Diagnostics Agent related Information

Please refer to the "General Information" section here Diagnostics Agents.

On which platforms can the Diagnostics Agent be installed?

Platform coverage is documented in the Product Availability Matrix (PAM) for the Diagnostics Agent. Please refer to the "General Information" section here Diagnostics Agents, which descibes where the PAM information is located.

On which platforms can the Diagnostics Agent be installed for the EEM Robot use case?

See following document Diagnostics Agent Platform Support for EEM Robots.

Where can I find an overview of Diagnostics Agent Maintenance Procedures?

See the documentation at page Diagnostics Agent Maintenance Procedures.

How can I upgrade the SAP Kernel for the Diagnostics Agent?

See related documentation at page Diagnostics Agent Maintenance Procedures.

How can I upgrade the SAP JVM for the Diagnostics Agent?

See related documentation at page Diagnostics Agent Maintenance Procedures.

Where do I find High Availability (HA) Support documentation?

A dedicated document on this topic exists here Diagnostics Agent and HA Support.

Where do I find Troubleshooting documentation?

Please refer to this Diagnostics Agent 7.1 Troubleshooting information.

Related FAQ Documents

• FAQ - End to End Root Cause Analysis