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Welcome to the Getting Started WIKI for SAP Solution Manager. This is the starting point for topics around installation, customizing, and setting-up SAP Solution Manager. The current version is SAP Solution Manager 7.2.  

SAP Solution Manager is the most complete lifecycle management solution for SAP and non-SAP products. It allows customers to continuously protect their investment, leverage innovation, and achieve value from their SAP solutions. All information around SAP Solution Manager can be found on the homepage at the SAP Support Portal. 

Update of the SAP Support Backbone  - *Customer action required!*

SAP's Support Backbone switch-over entered its final phase on 8 January 2020. If you have not yet done so, connect to the new data exchange infrastructure between SAP and customer systems by following our Support Backbone Update Checklists (for SAP Solution Manager systems) and Guide (for non SAP Solution Manager systems).

In particular, SAP will commence closing its remaining proprietary RFC communication channel for automated data exchange between customer systems and SAP’s Support Backbone (“SAPOSS”) as of July 2020. Find more details in KBA 2923799.

You can find the latest information at:

  • KBA 2923799 - Final Shutdown of RFC Connections From Customer Systems to SAP
  • KBA 2874259 - First Aid Kit for Problems Related to SAP's Support Backbone Switch-Over Starting on 8 January 2020
  • KBA 2880840 - Known issues in SAP Solution Manager 7.2 after the change in Support Backbone starting January 2020


*New webinar* Application Lifecycle Management Community Call

Landing Page

Register here

Blog: Join the new ALM Community Call webinar series!

Join the next ALM Community call on November 25, 4pm CET / 10am EST.

Disclaimer: Content Accuracy is assured as much as possible. Discretion advised.


| Paul Babier |Dolores Correa|

WIKI Space Editor: Debora Osorio

SAP Community Topic Page:
| SAP Solution Manager Community | 

SAP Community Tags: 
|  Solution Manager Community Tags | 

News from Product Support
SAP Notes/KBAs: 
  • *NEW* 2730378 - Solution Documentation dump  in CL_SMUDA_AUTHORITY_CHECK======CP Method FREE_CACHE SP08 upgrade
  • 2227300 - Further Upgrade Information for SAP Solution Manager 7.2
  • 2156320 - EM Perflog Analyzer Tool

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SAP Solution Manager Processes




SAP Solution Manager 7.1

This release reached end of Mainstream Maintenance  (31.12.2017). Upgrade to SAP Solution Manager 7.2 should be planned.

SAP Solution Manager 7.1


SAP Solution Manager 7.0 - 7.0EHP1

This release reached end of Mainstream Maintenance.