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In order to retrieve data from the cache, we have to proceed like mentioned below before launching the dashboards:

  1. Go to the SE38 Transaction.
  2. Enter  “/STDF/DC_RUN_ALL_OCC_QUERIES”  and execute.
  3. Enter the dashboard ID in the appropriate field.
  4. Click on “Execute” button.

Please consult SAP Note  2484792 “New Cache for OCC and Tactical Dashboard”, for information about how to schedule preload cache for OCC.

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