Disclaimer: This Wiki is not part of the SAP product documentation.
Welcome to SAP Solution Manager 7.2 Process Management Wiki & Community
This Wiki is hosted and maintained by the Solution Management and Product Management of SAP Solution Manager. Here you will find process management best practices, useful links and notes, contact information, and general news.
For archived reference, visit the Wiki for SAP Solution Manager 7.1.
Process Management Know-How
The Single Source of Truth: Solution
You'll find your process management universe of discourse consolidated within the central solution of the SAP Solution Manager 7.2. Compared to the previous SAP Solution Manager version requiring multiple solutions and projects, SAP Solution Manager 7.2 simplifies and improves your process management by using one central solution to handle content throughout the whole content life cycle..
Solution is the sum of a company’s systems, applications and processes. It acts as a container for versions of solution documentation, one of which is the production version.
You share a solution between business units, connected companies, and project teams. It applies to multiple geographic locations simultaneously. It serves as a single source of truth and is the container of the entire solution documentation.
Process Design and Modeling
SAP Solution Manager 7.2 offers a comprehensive structure to manage a customer solution.
Document the operational processes, application landscape, and system landscape to apply to your solution.
Manage your operational processes for better business communication, increased consistency, and improved efficiency. To accomplish this, leverage the SAP Solution Manager 7.2 process modeling capabilities to create Business Process Model and Notation (BPMN) diagrams. In addition, model the relationship between processes to better understand how your processes are interrelated.
Through new process management capabilities, you can also call for subject matter expert assistance to document a company’s core business processes.
- Modular and End to End process design
- Process variants
- Process Links & Sub-Processes
- Multi-language handling & automated translation of process hierarchies
Process Capabilities and Libraries
- Process step library
- Executable library
- Development library
- Configuration library
- Interface library
- Analytics and alerting libraries
Document and document type conventions
Process document / Process Viewer
MS Excel Upload (Example APQC content)
RACI Matrix for Business Processes
Check the automated translation of process hierarchy + free trial on Internal Demo System
Branch basics and best practices
Life cycle controlled by change and request management
Logical System Architecture
The system landscape comprises the superset of customer’s applications and systems. Many customers have landscapes with many systems, each serving a different need. To make documenting your landscapes easier for you, SAP Solution Manager offers a powerful and flexible grouping mechanism called logical component groups. These groups allow customers to categorize systems according to their purpose and kind, and to create abstraction layers that make it easier for non-technical users to link processes to systems or sets of systems.
The role of logical component groups and logical components
Working with Fiori Frontend Server
Example: Single track 3-tier landscape
Content Transport and Deployments
The content import and export feature transports content from one solution into another solution or SAP Solution Manager system. To manage template roll-outs, SAP Solution Manager 7.2 offers deployments to cope with template management requirements.
Export / Import of process content and documentation
Deployments (Template Management)
Best Practices Content
SAP Model Companies and SAP Activate Best Practices provide the foundation for successful implementation projects. Customers can avoid lengthy blueprinting phases by jump-starting projects with pre-configured systems and corresponding SAP Solution Manager content. Customers can efficiently use the graphical models to explain the proposed process flows. The results of fit/gap analyses and show-and-tell sessions are documented in business requirements.
Best Practices for SAP Solution Manager
Process Management API and Enhancements
SAP Solution Manager 7.2 is open. Customers and partners who want to integrate or extend SAP Solution Manager process management can leverage the open, bi-directional SAP Gateway based Process Management API and our ABAP class-based API. The exchange format exposes all relevant process management data such as processes, libraries, and even diagrams to the Process Management API. Enhancements can be implemented in the BADIs listed below.
Process Management API
Example: Mass-updating Solution Documentation via the Process Management API
ABAP class based API
UI Enhancements, Enhancement spots and BAdIs
Displaying Assigned Change Documents as Related Documents
Related Functional Areas
Process management is surrounded by many other powerful SAP Solution Manager capabilities. Here you can learn how SAP Solution Manager process management collaborates with the surrounding capabilities to address customer concerns.
Business Process Operations including Business Process Monitoring
Your existing solution documentation will be transferred into the process management environment when upgrading to SAP Solution Manager 7.2, ensuring that your existing data remains secured. This process is called content activation, and needs to be prepared carefully before the upgrade.
SAP Cloud Appliance Library (CAL)
Try out process management or test your content activation with SAP Solution Manager in the cloud. Request your own CAL image or discover available CAL images
great Wiki! please keep up the good work!