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September 2018

Posted Date
SOLMAN Category
Broadcasted Message
3-SeptSOLMAN Setup/Configuration/LMDB

The Support Hub connectivity in SAP Solution Manager 7.2 enables the updated exchange of data with the SAP Support Backbone.
Take a look at the update on SAP Support backbone and plan your Solution Manager 7.2 update and upgrade accordingly. https://support.sap.com/en/solution-manager/sap-support-backbone-update.html

 

4-SeptSOLMAN Diagnostics, Business Process Operations and System Monitoring

Experiencing issues with the connection of the Diagnostics Agent to the Solution Manager?

Use this smart troubleshooting to resolve them all. https://wiki.scn.sap.com/wiki/display/SMSETUP/Diagnostics+Agent+7.2+Connectivity+Troubleshooting#

5-SeptSOLMAN Change Control Management

Solution Manager doesn't stop!
We've enhanced another functionality in ChaRM Transport Risk Pop-up allowing spread sheet data export using MS Excel. More details here. https://launchpad.support.sap.com/#/notes/2664681

5-SeptSOLMAN Test Suite and Solution Documentation

Do you notice that the Document status is showing correctly in the document attributes, but the status is showing incorrectly in the Document History? You may want to check that the user has been specified for the CONTENTSERVER ICF service.

Then refer to this Knowledge article. https://launchpad.support.sap.com/#/notes/2654264

7-SeptSOLMAN IT Service ManagementSome time ago we migrated from *marketplace* to *launchpad*. In Solman ITSM VAR scenario ensure that the URL to connect to your VAR customer is changed accordingly by the implementation of this SAP Note. https://launchpad.support.sap.com/#/notes/2526170
10-SeptSOLMAN Setup/Configuration/LMDB

Step "Enable Gateway Services" in scenario Infrastructure Preparation in SOLMAN_SETUP may show incorrect activation status?

No way! Implement this SAP Note to get it resolved. https://launchpad.support.sap.com/#/notes/0002681010

11-SeptSOLMAN Diagnostics, Business Process Operations and System Monitoring

Are you getting an "Internal Server Error" in SAP Operations Control Center Alert Reporting?
Look this up and learn how to resolve it. https://launchpad.support.sap.com/#/notes/2488086

12-SeptSOLMAN Change Control ManagementYou are creating a ChaRM Tasklist for an specific  phase cycle and you get "No export system". This is a very frequent issue that you can fix following this knowledge article. https://launchpad.support.sap.com/#/notes/2424198
12-SeptSOLMAN Test Suite and Solution Documentation

When executing a Business Process Impact Analysis, no impacts are found and the error “executortime out” is displayed?
Take a look here and find how to resolve it. https://launchpad.support.sap.com/#/notes/2641350

14-SeptSOLMAN IT Service ManagementIn Incident Management, you find that that the sort indicator is reset to default when refreshing , check out Personalize settings in SM_CRM and this KBA https://launchpad.support.sap.com/#/notes/2107486
17-SeptSOLMAN Setup/Configuration/LMDB

Need help on how to model the different products in LMDB of Solution Manager?

Take a look at this Wiki space. https://wiki.scn.sap.com/wiki/display/SMSETUP/Maintenance+of+Product+in+the+System+Landscape

18-SeptSOLMAN Diagnostics, Business Process Operations and System MonitoringWith Solution Manager SP7 the performance View of the script has changed. For more information, read this knowledge article. https://launchpad.support.sap.com/#/notes/2671725
19-SeptSOLMAN Change Control ManagementFrom ChaRM SP06 we have improved the ChaRM search performance. If you find missing documents in the result list, ensure this is correctly implemented in your system https://launchpad.support.sap.com/#/notes/2595952
19-SeptSOLMAN Test Suite and Solution DocumentationWhen you are defining a customer scope for the Solution Documentation, and you select the elements that you want, you find when you look at your customer view it contains all the library folders. More information here. https://launchpad.support.sap.com/#/notes/2667977
21-SeptSOLMAN IT Service Management

In Solman ITSM , when you open a Service Request from CRM UI, you are searching for a SAP Note by calling
a URL that points to the old *marketplace*.

Do you want to change this URL? Then implement this SAP Note https://launchpad.support.sap.com/#/notes/2682116

24-SeptSOLMAN Setup/Configuration/LMDBYou are hosting multiple customer numbers in Solution Manager system and found that some installations are not updated by the job REFRESH_ADMIN_DATA_FROM_SUPPORT after upgrading to SP07. Then, ensure this correction is implemented. https://launchpad.support.sap.com/#/notes/0002674422
25-SeptSOLMAN Diagnostics, Business Process Operations and System MonitoringDo you know how you to get your System Monitoring setup status up-to-date? Check this and find it out. https://launchpad.support.sap.com/#/notes/2673496
26-SeptSOLMAN Change Control Management

You are configuring Change Request Management and you face the error "Transport Domain not found".
Find out how to troubleshoot it here https://launchpad.support.sap.com/#/notes/2475429

26-SeptSOLMAN Test Suite and Solution DocumentationAfter switching from SAPlogon.ini to SAPUILandscape.xml when trying to access the SUT the error 'system number must not be null or empty' is returned. This knowledge article will help to resolve that error. https://launchpad.support.sap.com/#/notes/2654356
28-SeptSOLMAN IT Service Management

In ITSM from CRM UI incident detail view, you go to SAP Notes assignment block and select the action ‘SAP Note Search with Context’. Then, a wrong URL is called because this action is no longer available.

You should remove this option by implementing this SAP Note https://launchpad.support.sap.com/#/notes/2681747

   
   

August 2018

Posted DateSOLMAN CategoryBroadcasted Message
1-AugSOLMAN Change Control Management

Do you know how to set repaired flag for a transport request in ChaRM?
Watch this video and check how it works https://launchpad.support.sap.com/#/notes/2395080

1-AugSOLMAN Test Suite and Solution Documentation

Are you interested in getting a significant faster implementation of SAP Notes to enable SAP Solution Manager 7.1 to 7.2 content activation?
Then find out all you need here. https://launchpad.support.sap.com/#/notes/2599354

3-AugSOLMAN IT Service Management

Did you get a dump when executing report AI_SDK_USER_BP_GEN?

This KBA will give several possible root causes. https://launchpad.support.sap.com/#/notes/2626509

6-AugSOLMAN Setup/Configuration/LMDB

"Managed System Setup User" in step "Maintain RFCs”(Managed System Configuration) in SP07 may return error "Name or password is incorrect".
Then, make sure this correction is installted in your system. https://launchpad.support.sap.com/#/notes/2664208

7-AugSOLMAN Diagnostics, Business Process Operations and System Monitoring

Are you coping with performance issues in System Monitoring configuration steps?

Then, implement the latest version of this set of corrections. https://launchpad.support.sap.com/#/notes/2618869

8-AugSOLMAN Change Control Management

You are working with ChaRM and, after *Redefine Landscape* action, you find out that CTS project status is reset back.
Get it resolved by implementing this correction. https://launchpad.support.sap.com/#/notes/2654380

8-AugSOLMAN Test Suite and Solution DocumentationIf you get this error "Internal Server Error 500 for Define Test Set in SOLMAN_SETUP " when configuring the prerequisites for Tests Suite, you need to use the solution proposed in this knowledge article. https://launchpad.support.sap.com/#/notes/2660712
10-AugSOLMAN IT Service Management

Do you know how to configure Extraction Interval in ITSM BW Reporting?

Then, don't miss out on this article. https://launchpad.support.sap.com/#/notes/2665361

13-AugSOLMAN Setup/Configuration/LMDBThe Setup and Configuration guided answers for Solution Manager 7.2 has been updated with some few new notes. Go through and check the details. https://launchpad.support.sap.com/#/notes/2452637
11-AugSOLMAN Diagnostics, Business Process Operations and System Monitoring

Having any problems in Businness Process Analytics?
Go through this Decision Tree and get them resolved. https://launchpad.support.sap.com/#/notes/2666785

15-AugSOLMAN Change Control ManagementIn ChaRM Content Activation you realize that the processing of Retrofit tables takes a long time. Take a look at this SAP Note and find out how we have improved its performance https://launchpad.support.sap.com/#/notes/2654219
15-AugSOLMAN Test Suite and Solution Documentation

Does Solution Documentation freeze when check-in or upload documents?
When this happens you may need an update to the Unified Rendering. More details here. https://launchpad.support.sap.com/#/notes/2659459

17-AugSOLMAN IT Service Management

You have configured ITSM with External Service Desk scenario. When you send the incident to the External Service Desk System you find a duplicated text.
Implement this SAP Note to get it resolved. https://launchpad.support.sap.com/#/notes/2651238

20-AugSOLMAN Setup/Configuration/LMDB

Need Step by Step guidance on 'Support Hub Connectivity' configuration in STC01?

Look up this wiki page to find out more. https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=467545092

21-AugSOLMAN Diagnostics, Business Process Operations and System MonitoringLook up this knowledge article and stay tuned for changes and open issues of Introscope Enterprise Manager 10.5 https://launchpad.support.sap.com/#/notes/2534316
22-AugSOLMAN Change Control Management

*Important release for Solution Manager 7.2 SP07*

Implement SAP Note 2667205 - Duplicate entries in AIC_RELEASE_CYCL as soon as you get your system in SP07 to avoid problems with your already created phase and continual cycles that were using change control landscapes. If you have already made a change in the cycle document, like moving the cycle phase, you would need to run the indicated report in the SAP Note. https://launchpad.support.sap.com/#/notes/2667205/E

22-AugSOLMAN Test Suite and Solution DocumentationWith CBTA Front end Client 3.0.10.* comes support of multi-browser recording. If you are getting the error - The CBTA multi-recorder is not properly setup, take a look here. https://launchpad.support.sap.com/#/notes/2653772
24-AugSOLMAN IT Service Management

Do you know the new ITSM Fiori Tile Resolve & Dispatch?
Find out some configuration hints here. https://launchpad.support.sap.com/#/notes/2659196

27-AugSOLMAN Setup/Configuration/LMDB

Facing problems with System Administrator tile in SAP Solution Manager Launchpad after updating to SP07?

Check this out and read how to resolve it. https://launchpad.support.sap.com/#/notes/2617521

28-AugSOLMAN Diagnostics, Business Process Operations and System MonitoringGet started with System Monitoring scenario by testing your metrics before you use them. Apply this SAP Note to have the latest version of the data provider test tool. https://launchpad.support.sap.com/#/notes/2668642
29-AugSOLMAN Change Control ManagementBefore starting the upgrade of any of your systems please read this Knowledge Article, regardless if you are using ChaRM functionality or not. https://launchpad.support.sap.com/#/notes/2663234
29-AugSOLMAN Test Suite and Solution Documentation

Have you noticed that the document status is correct in the document attributes but incorrect in the document history?

Then read this and find out the solution. https://launchpad.support.sap.com/#/notes/2654264

31-AugSOLMAN IT Service Management

Are you using Mail Forms in ITSM and the attributes are duplicated and displayed twice?
No way! Look this up and resolve this issue. https://launchpad.support.sap.com/#/notes/2561896


July 2018

Posted DateSOLMAN CategoryBroadcasted Message
2-JulSOLMAN Setup/Configuration/LMDBIf you are getting the error "Introscope EM not in LMDB, check the installation status of Introscope" for the activity "Monitoring - Create Self-Monitoring Scenario" in Step 1 "Configure Basic Functions" under "Basic Configuration" and be sure to implement this correction. https://launchpad.support.sap.com/#/notes/2657456
3-JulSOLMAN Diagnostics, Business Process Operations and System Monitoring

Are you using Business Process Operations in Solution Manager 7.2?
Then please make sure you have implemented all relevant corrections for your SP level according to this document. https://launchpad.support.sap.com/#/notes/521820

4-Jul

SOLMAN Change Control Management

Book free courses now and learn all about ChaRM with official SAP experts!
If you are Enterprise Support, don't miss out onthe brand new *ChaRM Value Map*.
Find it out here. https://launchpad.support.sap.com/#/notes/2243675

4-JulSOLMAN Test Suite and Solution DocumentationYou have upgraded to Solution Manager 7.2 and when you launch Component-Based Test Automation (CBTA) the recording wizard does not start when you click on “Launch CBTA”. There is a good chance then that the ECATT_ET_USR is locked. Check this out for more information. https://launchpad.support.sap.com/#/notes/2582319
6-JulSOLMAN IT Service ManagementRead this Knowledge Article and learn how to filter the result search list from the top menu in Web UI using ITSM. https://launchpad.support.sap.com/#/notes/2649689
9-JulSOLMAN Setup/Configuration/LMDB

Facing the error "E:TN:872 SAPK720002CPSTMAIN" when implementing the Basic Function Note 2541666 for SAP Solution Manager 7.2 SP07 ?

Then follow the recommendations described here. https://launchpad.support.sap.com/#/notes/2650717

10-JulSOLMAN Diagnostics, Business Process Operations and System MonitoringAre you using Solution Manager 7.2 SP07 and Diagnostics Agents which names are in UPPERCASE are not available to assign to a Managed System during the Managed Systems Configuration? Find more information here. https://launchpad.support.sap.com/#/notes/2661563
11-JulSOLMAN Change Control Management

Do you want to generate dynamic URL to ChaRM documents?
Now we make it possible. https://launchpad.support.sap.com/#/notes/2655701

11-JulSOLMAN Test Suite and Solution Documentation

Your Solution Manager 7.2 is not connected to the internet, but you want to import SAP Best Practices S/4HANA content?

Then, read this SAP Note to learn how. https://launchpad.support.sap.com/#/notes/2363258

13-JulSOLMAN IT Service Management

Do you want to know more about job SAP_LMDB_AI_CRM_LDB for product hierarchy maintenance?
Then don't miss out on this KBA. https://launchpad.support.sap.com/#/notes/2447699

16-JulSOLMAN Setup/Configuration/LMDB

Some batch jobs using the SAP Support Hub channel may failed with "Internal Server Error" or timeout.
Look up this knowledge article and find out all the details you need to make them work correctly. https://launchpad.support.sap.com/#/notes/2639809

17-JulSOLMAN Diagnostics, Business Process Operations and System Monitoring

Are having problems with System Monitoring scope selector after upgrading to Solman 7.2 SP07?

Then look this up and learn how you may resolve it. https://launchpad.support.sap.com/#/notes/2652988

18-JulSOLMAN Change Control Management

You are about to create the tasklist for an specific phase cycle and you get "No consolidation system found for SID/client", what can you do now?
Look this up and find out the solution. https://launchpad.support.sap.com/#/notes/2424198

18-JulSOLMAN Test Suite and Solution Documentation

When running a Business Process Change Analysis (BPCA) in SAP Solution Manager 7.2, you notice Solution Documentation gets the intermittent error "executortime out", and you get no change impacts in the results.

Use this KBA to be guided to get these issues resolved. https://launchpad.support.sap.com/#/notes/2641350

20-JulSOLMAN IT Service ManagementLook this up and have a look at the whole picture of *Send to SAP* and *Send to SAP for VAR partners* functionalities. https://launchpad.support.sap.com/#/notes/2471541
23-JulSOLMAN Setup/Configuration/LMDB

There is an error for the check result of component ST-A/PI in the activity "Check ABAP Software Prerequisites" under scenario "System Preparation".
Implement this correction to correct it. https://launchpad.support.sap.com/#/notes/2654371

24-JulSOLMAN Diagnostics, Business Process Operations and System MonitoringNews: The wiki for Diagnostics related topics will be expired and moved to the Solution Manager 7.2 Expert Portal. Find it here! https://support.sap.com/en/solution-manager/sap-solution-manager-7-2/expert-portal.html
25-JulSOLMAN Change Control ManagementNew: From ChaRM ST 720 SP05, after the import of a TR the status of the change document are updates automatically. Check all the details going through this SAP Note https://launchpad.support.sap.com/#/notes/2635017
25-JulSOLMAN Test Suite and Solution Documentation

Would you like to enhance the search criteria when searching for existing documents to be assigned to elements in "Solution Documentation?

This is now possible from Solution Manager 7.2 SP05 to SP07 by implementing this SAP Note. https://launchpad.support.sap.com/#/notes/2642705

27-JulSOLMAN IT Service ManagementLearn how to customize the attachment size in Incident Management. https://launchpad.support.sap.com/#/notes/2653684
30-JulSOLMAN Setup/Configuration/LMDB

Getting "Error when saving" in step 2.1 "Define HTTP Connectivity" under scenario "Infrastructure Preparation" in SOLMAN_SETUP?

Check the guided answer link below. https://gad5158842f.us2.hana.ondemand.com/dtp/viewer/#/tree/2054/actions/26418:26420:26444:26557

31-JulSOLMAN Diagnostics, Business Process Operations and System Monitoring

Are you monitoring HANA databases in System Monitoring?

Then, this SAP Note should be of your interest. https://launchpad.support.sap.com/#/notes/2647878


June 2018

Posted DateSOLMAN CategoryBroadcasted Message
1-JunSOLMAN IT Service Management

In ChaRM/Incident management, isn't the PPF mail action getting triggered?
The most common root cause is shown and resolved here https://launchpad.support.sap.com/#/notes/1521582

4-JunSOLMAN Setup/Configuration/LMDB

The Guided Answer for Solution Manager 7.2 Setup and Configuration Troubleshooting has been updated with recent bug fixes and notes for SP07.
Refer to this knowledge article for further details. https://launchpad.support.sap.com/#/notes/2452637

5-JunSOLMAN Diagnostics, Business Process Operations and System Monitoring

SP7 for Solution Manager 7.2 has been released recently.
If the Solution Manager has a large amount of Diagnostics Agents connected, please look up this SAP Note and pay attention to the recommendations described. https://launchpad.support.sap.com/#/notes/2615090

6-JunSOLMAN Change Control Management

Do you want to know the ChaRM brand new functionalities coming with Support Package 7?
Don't miss out on our Release Notes in https://help.sap.com/viewer/10e6d9cb3bc740e6a4c41588d9fc07a3/7.2.07/en-US/c70a4cdfa7794bca9c631c435fcca6b1.html

6-JunSOLMAN Test Suite and Solution Documentation

Are you interested in getting a significant faster implementation of SAP Notes to enable SAP Solution Manager 7.1 to 7.2 content activation?
Then find out all you need here. https://launchpad.support.sap.com/#/notes/2599354

8-JunSOLMAN IT Service ManagementIn ITSM VAR Scenario, ensure you have maintained the proper url to connect to customer systems.

More information here. https://launchpad.support.sap.com/#/notes/2581004

11-JunSOLMAN Setup/Configuration/LMDB

Coping with problems on users or roles within SOLMAN_SETUP and SAP Solution Manager User Administration tool?
Then, don't miss out on this important SAP Note. https://launchpad.support.sap.com/#/notes/2643579

12-JunSOLMAN Diagnostics, Business Process Operations and System Monitoring

Missing data in Business Process Analytics of Solution Manager?
Then this knowledge article is a must read. https://launchpad.support.sap.com/#/notes/2489324

13-Jun SOLMAN Change Control Management Look up this SAP Note and learn how to schedule the import Job for Change Request Management in Solman 7.2 https://launchpad.support.sap.com/#/notes/2629408
13-JunSOLMAN Test Suite and Solution DocumentationDid you know how you can use a trusted RFC for Business Change Process Analyzer (BPCA) when the user on the Solution Manager does not have the same user on the System Under Test?

Perhaps you should have a look at this knowledge article. https://launchpad.support.sap.com/#/notes/2641317

15-JunSOLMAN IT Service Management

Do you know the differences between free search and full text search in Incident Management?
Find it out by following this useful example https://blogs.sap.com/2018/05/03/what-is-the-difference-between-central-search-search-criteria-free-text-and-full-text-solution-manager-example/

18-JunSOLMAN Setup/Configuration/LMDB

Do you enjoy resolving your problems using Guided Answers?

A new Guided Answer on automatic upload of system data to the Maintenance Planner in SAP Solution Manager 7.2 as of SP05 is now available. https://ga.support.sap.com/dtp/viewer/#/tree/2043/actions/26277

18-Jun SOLMAN Test Suite and Solution Documentation

Want to exclude some Application Components from the Library Generation?

Read this document and learn how. https://launchpad.support.sap.com/#/notes/2619453

19-JunSOLMAN Diagnostics, Business Process Operations and System MonitoringIf you are a SAP Enterprise Support customer and want to leverage the potential of Application Operations scenario in Solution Manager, then subscribe to this Value Map and enjoy the journy https://jam4.sapjam.com/groups/bMWU37qNZ4cswDLxgzkNRv/overview_page/dVW03iZSGA79HeipxiXJX5
20-Jun SOLMAN Change Control Management

In a ChaRM document you have several iBases, one of them is empty and you get and error if you try to replace it?
Then implement this correction. https://launchpad.support.sap.com/#/notes/2645858

20-JunSOLMAN Test Suite and Solution Documentation

When you record a Fiori application in Component-Based Test Automation (CBTA), under a specific client and that client is specified in the Test Configuration, do you find when you execute the script it executes in the default client?
If so then this solution is for you. https://launchpad.support.sap.com/#/notes/2640287

22-JunSOLMAN IT Service Management

Do you know the Fiori 'Resolve and Dispatch' Tile yet?
Check this out and learn how we improve the categorization https://launchpad.support.sap.com/#/notes/2642033

25-JunSOLMAN Setup/Configuration/LMDB

Getting incorrect error message "ST-A/PI component has wrong SP level (current: 0, expected: >=3)" in "Plug-In Status" tab in Managed System Configuration overview page?
Then be sure this correction is installed in your system. https://launchpad.support.sap.com/#/notes/2647081

26-JunSOLMAN Diagnostics, Business Process Operations and System MonitoringLook up this Guided Answers document and enjoy it while you resolve your problems of grey or missing alerts of Business Process Monitoring use-case. https://launchpad.support.sap.com/#/notes/26445553
27-JunSOLMAN Change Control Management

In the Tasklist creation wizard in ChaRM, the default process cannot distinguish between SMIN and SMAI cycles.
This is a known issue which is resolved by the following SAP Note https://launchpad.support.sap.com/#/notes/2645792

27-JunSOLMAN Test Suite and Solution Documentation

Are you interested in getting a significant faster implementation of SAP Notes to enable SAP Solution Manager 7.1 to 7.2 content activation?
Then find out all you need here. https://launchpad.support.sap.com/#/notes/2599354

29-JunSOLMAN IT Service Management

Do you know ITSM Lifecycle Report and the New Integration of ITSM with Project Management?
These are some of the new Incident Management functionalities coming in SP07 that you can find in our Release Notes https://help.sap.com/viewer/10e6d9cb3bc740e6a4c41588d9fc07a3/7.2.07/en-US/a3a10f58e15541d28b329db909ab384a.html


May 2018

Posted DateSOLMAN CategoryBroadcasted Message
1-MaySOLMAN Diagnostics, Business Process Operations and System Monitoring

Is there missing data in the EWA for the Infocube 0SMD_PE2D?

Please check the Guided Answer referred to in KBA https://launchpad.support.sap.com/#/notes/2434565

2-MaySOLMAN Change Control Management

You have created a change document. The Installed Base Component field should not be modifiable for consistency reasons. If this is not the case, please implement this correction: https://launchpad.support.sap.com/#/notes/2608556

2-MaySOLMAN Test Suite and Solution Documentation

Manual test cases defined in the Configuration level in your Solar project won't be taken over by content activation because Test Documents are not allowed in the Configuration Structure of Solution Documentation.
Read this document and get the Test Documents into the Solution Documentation in SAP Solution Manager 7.2. https://launchpad.support.sap.com/#/notes/2622000

4-MaySOLMAN IT Service Management

Another performance improvement when searching ITSM documents with attached word docs has been released.

See this helpful KBA for details. https://launchpad.support.sap.com/#/notes/2595722

 7-MaySOLMAN Setup/Configuration/LMDBA new guided answer is now available to assist you in troubleshooting issues in Step Define HTTP Connectivity for scenario Infrastructure Preparation. https://ga.support.sap.com/dtp/viewer/#/tree/2054/actions/26418
8-MaySOLMAN Diagnostics, Business Process Operations and System MonitoringInstall a couple of corrections to resolve all the known errors you may experience if you use System Monitoring UI in Solution Manager 7.2. More information here. https://launchpad.support.sap.com/#/notes/2626503 
9-MaySOLMAN Change Control ManagementTake a look at this Knowledge Article and find out how we have improved the Redefine Landscape action in ChaRM. https://launchpad.support.sap.com/#/notes/2587310
 9-MaySOLMAN Test Suite and Solution Documentation 

Having troubles with customer attributes in SOLDOC?
Then read this document and find solutions. https://launchpad.support.sap.com/#/notes/2549970

11-MaySOLMAN IT Service ManagementLook up knowledge article and check out both FAQs and Guided Answers to resolve the Error 513 when an incident from SAP GUI is created. https://launchpad.support.sap.com/#/notes/2138269
 14-MaySOLMAN Setup/Configuration/LMDB 

Need information on how to setup System Recommendation in Solution Manager 7.2?
Then go through the documentation 'Usage, configuration and customizing of System Recommendations' https://support.sap.com/content/dam/support/en_us/library/en_us/sap-solution-manager/solution-manager-71/processes-71/maintenance-management/system-recommendations/mte-sysrec.pdf

15-MaySOLMAN Diagnostics, Business Process Operations and System MonitoringIf there is the error “EFWK HK: PPMS Modelling is not valid. Check PPMS Keys ” in the extractor Framework for the extractor “CCMSBI: THRESHOLDS central“  please see this knowledge article. https://launchpad.support.sap.com/#/notes/2463334
16-MaySOLMAN Change Control Management

In Charm, when creating a Retrofit data, weren't all the objects categorized in the right way?
Then implement this SAP Note https://launchpad.support.sap.com/#/notes/2603385

16-MaySOLMAN Test Suite and Solution Documentation Are you having troubles recording a CBTA script? Why don't you use Guided Answers to help? Further information here https://launchpad.support.sap.com/#/notes/2629909
18-MaySOLMAN IT Service Management

Can't you log off from the CRM web client UI after you click on the button?
Then check this out. https://launchpad.support.sap.com/#/notes/2317933

21-MaySOLMAN Setup/Configuration/LMDB If you receive the error "Assigned S user and RFC user of destination are incompatible" for channel SHBSOLLMDBGEN when uploading system data in LMDB, review this Knowledge Article https://launchpad.support.sap.com/#/notes/2609581
22-MaySOLMAN Diagnostics, Business Process Operations and System Monitoring

Are you setting up or planning to use SNMP traps for you alerts in Solution Manager?

Then, use this guided procedure to guide you during the setup process. https://gad5158842f.us2.hana.ondemand.com/dtp/editor/#/gaDetail/1924

23-MaySOLMAN Change Control Management

Are you working with the CSOL Monitor in Administration Cockpit and you find User ID is not found in the query result table?
Then you should go through this SAP Note https://launchpad.support.sap.com/#/notes/2626431

23-MaySOLMAN Test Suite and Solution DocumentationDo you know how to exclude multiple values for an attribute when you run a Business Process Change Analysis? Look this up and find all the information you need. https://launchpad.support.sap.com/#/notes/2630314
25-MaySOLMAN IT Service ManagementRead this SAP Note and find out some minor improvements of Incident Management Fiori tile 'My Incidents' https://launchpad.support.sap.com/#/notes/2253438
28-MaySOLMAN Setup/Configuration/LMDBNeed quick help to troubleshoot issues related to EarlyWatch Alert Management scenario in Solution Manager 7.2?

Then enjoy and resolve them all through this Guided Answers document. https://ga.support.sap.com/dtp/viewer/#/tree/488/actions/4852:24782

29-MaySOLMAN Diagnostics, Business Process Operations and System Monitoring

Missing or grey alerts in BPMon?
Then use this troubleshooting guide to get them all resolved. https://launchpad.support.sap.com/#/notes/2488530

30-MaySOLMAN Change Control Management

In ChaRM for Solman 7.2, did you face the error "Cannot transport copies into production systems" moving an Urgent Change into production system?
You can now implement this SAP Note to get it resolved. https://launchpad.support.sap.com/#/notes/2627064

30-MaySOLMAN Test Suite and Solution Documentation

Are you planning to upgrade or have you upgraded to Solution Manager 7.2?
Look up this article and leverage the experience about using Test Suite in this new release. https://launchpad.support.sap.com/#/notes/2554923


April 2018

Posted DateSOLMAN CategoryBroadcasted Message
2-AprilSOLMAN Setup/Configuration/LMDB

A new client certificate 'DigiCert Global Root CA' is required in Solution Manager system for Rapid Content Delivery which is using SAP NetWeaver Download Service.
More information: https://launchpad.support.sap.com/#/notes/2620478

3-AprilSOLMAN Diagnostics, Business Process Operations and System Monitoring

Have you upgraded to Solution Manager 7.2 SP06 and email notifications aren't working?

Look this up and resolve this known issue. https://launchpad.support.sap.com/#/notes/2559579

4-AprilSOLMAN Change Control Management

Read this article and find out how to solve  errors in ChaRM Consistency Check for Solman 7.2 for Normal change documents https://launchpad.support.sap.com/#/notes/2615111

4-AprilSOLMAN Test Suite and Solution DocumentationWatch out when you copy a test in Solution Documentation, so that changes you make in the copy do not also appear in the original, then you want to refer to this KBA. https://launchpad.support.sap.com/#/notes/2615032
6-AprilSOLMAN IT Service Management

Did you know we've enhance the error handling of ITSM Myincidents Fiori Tile?
More details here. https://launchpad.support.sap.com/#/notes/2620572

9-AprilSOLMAN Setup/Configuration/LMDB

Switching Outside Discovery by SAP Diagnostic Agent to Outside Discovery by SAP Host Agent is supported as of Solution Manager 7.2 SP06.
Read all the details: https://launchpad.support.sap.com/#/notes/2499629

10-AprilSOLMAN Diagnostics, Business Process Operations and System Monitoring

As of Solution Manager 7.20 SP06, creation of work modes through a csv file is possible in IT Calendar.
Look up this how-to guide and learn how you can do it step-by-step. https://launchpad.support.sap.com/#/notes/2621764

11-AprilSOLMAN Change Control ManagementCheck how to solve issues with status change report for predecessor and successor documents in ChaRM. Have a look here https://launchpad.support.sap.com/#/notes/2610538
11-AprilSOLMAN Test Suite and Solution Documentation

Do you know how to exclude components from the ACH for library generation?

Then look this up. https://launchpad.support.sap.com/#/notes/2619453

13-AprilSOLMAN IT Service Management

Are you using Support Team Determination using PFAC Rules?

See this helpful KBA. https://launchpad.support.sap.com/#/notes/2615221

16-AprilSOLMAN Setup/Configuration/LMDB

Facing the error "System was created manually in LMDB and cannot be uploaded" when tyring to upload system data to SAP Support Portal for SAP HANA Database system in LMDB?
Then look this up. https://launchpad.support.sap.com/#/notes/2612026

17-AprilSOLMAN Diagnostics, Business Process Operations and System Monitoring

Having issues in BP Mon scenario of Solution Manager?

Then look up this troubleshooting guide and resolve any. https://wiki.scn.sap.com/wiki/x/ac2rGg

18-AprilSOLMAN Change Control Management

Do you know the new functionality of ChaRM Release Planning?

We've gathered all related SAP Support Documentation in a raw https://launchpad.support.sap.com/#/notes/2612382

18-AprilSOLMAN Test Suite and Solution Documentation

Have you noticed your Folders and Scenarios in Solution Documentation have no apparent order?

Check this out for a quick tip how to change that https://launchpad.support.sap.com/#/notes/2614411

20-AprilSOLMAN IT Service Management

The text is not wrapped in the Long Text Log when you save an incident in Solman 7.2.
Then, go through this SAP Note. https://launchpad.support.sap.com/#/notes/2613795

23-AprilSOLMAN Setup/Configuration/LMDB

Need quick help in troubleshooting Solution Manager 7.2 Setup and Configuration topic?

Then follow this Guided Answers to resolve it. https://ga.support.sap.com/dtp/viewer/#/tree/488/actions/4852

24-AprilSOLMAN Diagnostics, Business Process Operations and System MonitoringRead this KBA and learn how you may cope with the error "cannot connect to service sapstartsrv" of System Monitoring in Solution Manager. https://launchpad.support.sap.com/#/notes/2348537
25-AprilSOLMAN Change Control Management

When using an ChaRM UC document with multiple tracks, do you face synchronization issues with PRD system?

Then implement this SAP Note https://launchpad.support.sap.com/#/notes/2608757

25-AprilSOLMAN Test Suite and Solution Documentation

Getting a dump when generating a test sequence in test plan management?

You may solve it as per the linked KBA. https://launchpad.support.sap.com/#/notes/2619219

27-AprilSOLMAN IT Service ManagementRead this Knowledge Article and learn how to send several emails in one smartform email action in Incident Management. https://launchpad.support.sap.com/#/notes/2613737
30-AprilSOLMAN Setup/Configuration/LMDB

This SAP Note has been released to correct all known issues on users and roles within SOLMAN_SETUP and SAP Solution Manager User Administration in Solution Manager 7.2 SP06.

Install it today: https://launchpad.support.sap.com/#/notes/2611943


March 2018

Posted DateSOLMAN CategoryBroadcasted Message
2-MarSOLMAN IT Service Management

ITSM Inbound Email Inbox for Solution Manager 7.2 allows you to work with email integrated with incidents.
See details at: https://launchpad.support.sap.com/#/notes/2594528

5-MarSOLMAN Setup/Configuration/LMDB

The Guided Answers for Solution Manager 7.2 Setup and Configuration Troubleshooting has been updated with recent bug fixes and notes for SP06.

Look it up and find them all. https://launchpad.support.sap.com/#/notes/2452637

6-MarSOLMAN Diagnostics, Business Process Operations and System Monitoring

Running Solution Manager 7.2 SP06?
Then it's important to install the latest version of this SAP Note to prevent issues with Introscope. https://launchpad.support.sap.com/#/notes/2544779

7-MarSOLMAN Change Control Management

Do you plan to upgrade your system in the next days?

Then don't miss out on the new section of our Wiki! https://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+7.2+-+Change+Request+Management%3A+Usual+questions+and+known+errors#SAPSolutionManager7.2-ChangeRequestManagement:Usualquestionsandknownerrors-23.ShortdumpDBSQL_TABLE_UNKNOWNfortable/SDF/TMW_ADMoccursinphaseCHECK4NOTES_TOOL_SHD2

7-MarSOLMAN Test SuiteWhen Generating the Test Plan Hierarchy, and get an error in the Class CL_SMT_SMUD_FACADE and method QUERY_STRUCTURE_INFO_1, then this KBA will help you resolve it https://launchpad.support.sap.com/#/notes/2589536 
9-MarSOLMAN IT Service Management

Are you facing problems with urls in the context SM_CRM transaction code?
Then check out this KBA to resolve them all! https://launchpad.support.sap.com/#/notes/2608398

12-MarSOLMAN Setup/Configuration/LMDB

Need more information on relevant Devices, Browser, Operating System for SAP Fiori in SAP Solution Manager 7.2 SP06?
Find all this here. https://launchpad.support.sap.com/#/notes/2529613

13-MarSOLMAN Diagnostics, Business Process Operations and System MonitoringRead this article and leverage the features of System Monitoring in Solution Manager for your HANA Databases. https://launchpad.support.sap.com/#/notes/2264627
14-MarSOLMAN Change Control Management

Did you know Standalone Retrofit in ChaRM Solution Manager 7.2?
We've gathered all the relevant configuration steps in this KBA. https://launchpad.support.sap.com/#/notes/2488168

14-MarSOLMAN Test Suite

When transporting CBTA scripts from one Solution Manager system to another, have screen components changed into eCATT scripts?
In this case your will be happy to review this knowledge article https://launchpad.support.sap.com/#/notes/2585754

16-MarSOLMAN IT Service Management

You work with Solution Manager 7.2 ITSM, do you know how to revert back your Z transaction types into the standard?

Find your answers here https://launchpad.support.sap.com/#/notes/2592938

19-MarSOLMAN Setup/Configuration/LMDB

Facing problem with Support Hub Connectivity configuration after uprading to Solution Manager 7.2 SP06?

Then bookmark these Guided Answers and resolve the most common issues here. https://gad5158842f.us2.hana.ondemand.com/dtp/viewer/#/tree/1423/actions/17822

20-MarSOLMAN Diagnostics, Business Process Operations and System Monitoring

Have you upgraded to Solution Manager 7.2 and you have plans to use Business Process Analytics?

Then look this up. https://launchpad.support.sap.com/#/notes/2319290

21-MarSOLMAN Change Control Management

In Solution Manager SP06, we have improved the efficiency of document search in ChaRM.
Have a look at the details here. https://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+7.2+-+Change+Request+Management%3A+Usual+questions+and+known+errors#SAPSolutionManager7.2-ChangeRequestManagement:Usualquestionsandknownerrors-22.CRMUISearchIssuein720SP06

21-MarSOLMAN Test SuiteCBTA is starting to support other web browsers for execution as of CBTA Front End Client 3.0.9.0, and some limitations when using Object Spy to be aware of can be found here https://launchpad.support.sap.com/#/notes/2595987
23-MarSOLMAN IT Service Management

Still having problems with SLA Determination when creating incident via MyIncident Fiori tile?
Then read this SAP Note and make the recommended changes https://launchpad.support.sap.com/#/notes/2563131

26-MarSOLMAN Setup/Configuration/LMDB

As of SAP Solution Manager 7.2 SP06, you can use Data Supplier Processing where the managed systems send data directly to the LMDB and not via the SLD.
Check this out for further details. https://launchpad.support.sap.com/#/notes/2183995

27-MarSOLMAN Diagnostics, Business Process Operations and System Monitoring

There is a new Outside Discovery in Solution Manager 7.2 SP6 that bypasses the Diagnostics Agent and uses the SAPHostAgent directly. It has to be enabled specifically.

For more information please see the SAP Note2556432. https://launchpad.support.sap.com/#/notes/2556432

28-MarSOLMAN Change Control ManagementLook this up and learn how to fix ITAB_ILLEGAL_SORT_ORDER runtime error in ChaRM search fo Solution Manager. https://launchpad.support.sap.com/#/notes/2596028
28-MarSOLMAN Test SuiteYou have upgraded to Solution Manager 7.2 and you are trying to associate an older ALM project that you had used to associate a Solar01 project when the system was on 7.2, but none of the old projects are visible in the selection list, and you really need to use that old ALM project, then please refer to this article https://launchpad.support.sap.com/#/notes/2607470
30-MarSOLMAN IT Service Management

Are you using tje Copy Transaction Type Report (AI_CRM_CPY_PROCTYPE) in Solution Manager 7.2?

Then get this SAP Note to resolve all its related known issues. https://launchpad.support.sap.com/#/notes/2555431


February 2018

Posted DateSOLMAN CategoryBroadcasted Message
2-FebSOLMAN IT Service ManagementIf you faced “Response attributes of model contain a 1:N relation” during TREX search configuration, then click here to help resolve.  https://launchpad.support.sap.com/#/notes/2563058
5-FebSOLMAN Setup/Configuration/LMDB

Facing issues with Support Hub Connectivity after upgrading to Solution Manager 7.2?

The guided answer below addresses the most common error messages. https://gad5158842f.us2.hana.ondemand.com/dtp/viewer/#/tree/1423/actions/17822:17825

6-FebSOLMAN Diagnostics, Business Process Operations and System Monitoring

Problems starting the CA Introscope Enterprise Manager in Solution Manager?

Then this is the smart document you need to check out. https://ga.support.sap.com/dtp/viewer/#/tree/852/actions/9426

7-FebSOLMAN Change Control Management

In ChaRM SP06, new bug fixed, ensure that Search Functionality gathers all the cycles.
How? Check this out! https://launchpad.support.sap.com/#/notes/2595149

7-FebSOLMAN Test Suite

You're using Partner Test Management in SAP Solution Manager 7.2 but the executable references are missing the HP ALM system.
Find the options to add them in this knowledge article: https://launchpad.support.sap.com/#/notes/2593678

9-FebSOLMAN IT Service Management

New Functionality in Solution Manager for Incident Management!
Check how to integrate screenshots in texts in a simple way.
https://blogs.sap.com/?p=586092

12-FebSOLMAN Setup/Configuration/LMDB

After Solution Manager SP06 update, you may get warning status in Step "Enable Gateway Services" in SOLMAN_SETUP under scenario Infrastructure Preparation.
Refer to the KBA2563101 to resolve the problem. https://launchpad.support.sap.com/#/notes/2563101

13-FebSOLMAN Diagnostics, Business Process Operations and System MonitoringResolve problems when setting up System Monitoring in combination with work modes.  https://ga.support.sap.com/dtp/viewer/#/tree/1920/actions/24808
14-FebSOLMAN Change Control Management

You work with Change Request Management and email notification is not being triggered in some status changes.
Ensure then you've implemented this SAP Note https://launchpad.support.sap.com/#/notes/2596359

14-FebSOLMAN Test Suite

When you transport scripts from a 7.1 SAP Solution Manager system to an SAP Solution Manager 7.2 system or,
between Solution Manager 7.2 systems, the CBTA screen components change to eCATT scripts.
Refer to this helpful KBA2585754: https://launchpad.support.sap.com/#/notes/2585754

16-FebSOLMAN IT Service Management

Do you know how to add a new "Copy CRM UI configuration” icon in the Copy Report for transaction types?
Learn how, see details at: https://launchpad.support.sap.com/#/notes/2586786

19-Feb

SOLMAN Setup/Configuration/LMDB

Do you know how to model the different products in LMDB of Solution Manager?
Take a look at this wiki space and learn how: https://wiki.scn.sap.com/wiki/display/SMSETUP/Maintenance+of+Product+in+the+System+Landscape

20-FebSOLMAN Diagnostics, Business Process Operations and System Monitoring

Are you having EWA report errors regarding some infocubes?

Follow this guided answer to resolve: https://ga.support.sap.com/dtp/viewer/#/tree/313/actions/2867

21-FebSOLMAN Change Control Management

Have you ever faced “Data collector error” when working with a ChaRM document?
Resolve with this correction: https://launchpad.support.sap.com/#/notes/2596287

21-FebSOLMAN Test SuiteComponent-Based Test Automation is now able to record in different browsers, however, due to this and Microsoft no longer supporting Internet Explorer versions lower than 11, Object Spy now has some limitations that are described in this KBA. https://launchpad.support.sap.com/#/notes/2595978
23-FebSOLMAN IT Service Management

Not sure how to add new tiles to Fiori ITSM application?

No way! Read this blog and learn how: https://blogs.sap.com/?p=597273

26-FebSOLMAN Setup/Configuration/LMDB

Need more information on uploading system data after upgrading to Solution Manager 7.2 SP06?
See SAP Note2408453 for further details. https://launchpad.support.sap.com/#/notes/2408453

27-FebSOLMAN Diagnostics, Business Process Operations and System Monitoring

Still having problems with email or SMS notifications in from the Alert Inbox of Solution Manager?

No way! Find the solution here: https://gad5158842f.us2.hana.ondemand.com/dtp/viewer/#/tree/1824/actions/23628

28-FebSOLMAN Change Control Management

Ensure that ChaRM user doesn’t lack any authorization.
Implement this SAP Note and also review the CRM KBA included. https://launchpad.support.sap.com/#/notes/2591244

28-FebSOLMAN Test Suite

Are you getting the error ‘CL_SMT_SMUD_FACADE’ when you generate the Test Plan Hierarchy?
Check how to resolve it here: https://launchpad.support.sap.com/#/notes/2589536


January 2018

Posted DateSOLMAN CategoryBroadcasted Message
2-JanSOLMAN Diagnostics, Business Process Operations and System MonitoringRead this Technical Operations wiki page to learn all about the different scenarios in SAP Solution Manager 7.2. https://wiki.scn.sap.com/wiki/x/obOrGg
2-JanSOLMAN Setup/Configuration/LMDBWelcome to SOLMAN_SETUP world! Use this KBA to troubleshoot issues you may be encountering during the configuration process in Solution Manager 7.2:  https://launchpad.support.sap.com/#/notes/0002113602
3-JanSOLMAN Change Control ManagementGetting your system ready to upgrade to SAP Solution Manager 7.2?  Don't miss out this helpful information: https://launchpad.support.sap.com/#/notes/2334553
4-JanSOLMAN Test SuiteIf you need to stop a scheduled Library Generation this KBA will definitely help you. https://launchpad.support.sap.com/#/notes/2527143
StarredSOLMAN Test Suite

NEW: In SAP Solution Manager 7.2, CBTA scripts are created differently than in SAP Solution Manager 7.1.

To avoid creating scripts that won't record, please see KBA2554923 - What has changed in the process for creating a test script/configuration between SAP Solution Manager 7.1 and 7.2 https://launchpad.support.sap.com/#/notes/2554923

StarredSOLMAN Test SuiteREMINDER: If you're using Test Management in Solution Manager 7.1, please read this very important KBA on Content Activation for Test Suite in Solution Manager 7.2: https://launchpad.support.sap.com/#/notes/2499483
5-JanSOLMAN IT Service Management

Having problems in your SAP Solution Manager 7.2  ITSM scenario?

Save time with this FAQ wiki page to help resolve issues.   https://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+7.2+-+IT+Service+Management%3A+Usual+questions+and+known+errors

8-JanSOLMAN Setup/Configuration/LMDB

Facing issues with Setup & Configuration after SAP Solution Manager SP06 update?

Then take a look at linked KBA which contains the list of important notes for SP06. https://launchpad.support.sap.com/#/notes/2452637

9-JanSOLMAN Diagnostics, Business Process Operations and System Monitoring

Adapt System Monitoring to your business requirements.

Read this knowledge article and discover how you can customize your Expiring Certificates metrics for System Monitoring in SAP Solution Manager 7.2. https://launchpad.support.sap.com/#/notes/2507235

10-JanSOLMAN Change Control ManagementFind out the differences between TREX Search and Enterprise Search and how to configure at: https://blogs.sap.com/2017/12/05/sap-solution-manager-7.2-free-text-search-in-itsm-and-charm-without-trex/
10-JanSOLMAN Test Suite

When Launching Solution Documentation from the Fiori Launchpad are you getting an internal 500 error when saving a Test Configuration?

If yes, please review this KBA:
https://launchpad.support.sap.com/#/notes/2528503

12-JanSOLMAN IT Service ManagementFind out how to integrate SLA with the new SAP Fiori interface in SAP Solution Manager 7.2.  https://launchpad.support.sap.com/#/notes/2563131
15-JanSOLMAN Setup/Configuration/LMDB

The new Guided Answer on Rapid Content Delivery (RCD) is now available.

Troubleshoot with this helpful guide: https://ga.support.sap.com/dtp/viewer/#/tree/1172/actions/13224

16-JanSOLMAN Diagnostics, Business Process Operations and System Monitoring

Haven’t finished your transition to SAP Solution Manager 7.2 yet?

Learn about the Upgrade Navigator, which guides you to relevant information for your project. https://blogs.sap.com/2017/10/05/have-you-migrated-your-sap-solution-manager-already-to-release-7.2/

17-JanSOLMAN Change Control Management

In ChaRM, /TMWFLOW/REPORTINGN is obsolete for Solution Manager 7.2 but we include new reporting functionally.

Find how to add it in the following SAP Note.
https://launchpad.support.sap.com/#/notes/2314007

17-JanSOLMAN Test Suite

If you have Test Scripts and Test Configurations on your 7.1 Solution Manager, you cannot transport them to a 7.2 system.

Content activation is required to move the 7.1 scripts to the 7.2 system as detailed in the following KBA. https://launchpad.support.sap.com/#/notes/2484340

19-JanSOLMAN IT Service Management

Do you use Incident Management in Solution Manager 7.2 on Google Chrome?

This KBA provides helpful tips: https://launchpad.support.sap.com/#/notes/2544612

22-JanSOLMAN Setup/Configuration/LMDB

Not able to load SOLMAN_SETUP page after Solution Manager 7.2 SP06 update?

Refer to the KBA 2583514 and the next Guided Answers. https://ga.support.sap.com/dtp/viewer/#/tree/488/actions/4852:4853:22497

23-JanSOLMAN Diagnostics, Business Process Operations and System Monitoring

Experiencing odd behaviours or blank pages in System Monitoring application in Solution Manager 7.2?

Then read this KBA to resolve them all. https://launchpad.support.sap.com/#/notes/2541780

24-JanSOLMAN Change Control Management

Have you faced a problem with cluster import failing in Solution Manager 7.2??

Use this SAP Note to help resolve:
https://launchpad.support.sap.com/#/notes/2571347

24-JanSOLMAN Test SuiteIf you are unable to set the Status for a Document then you will want to review this documentation.  https://launchpad.support.sap.com/#/notes/2488936
26-JanSOLMAN IT Service ManagementBefore you configure the new Reporting infrastructure for ChaRM and ITSM, ensure this SAP  Note is implemented. https://launchpad.support.sap.com/#/notes/2564567
28-JanSOLMAN Setup/Configuration/LMDB

Need step-by-step guidance on 'Support Hub Connectivity' configuration in Solution Manager 7.2 (as of SP05)?

Then refer to the Wiki page: https://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=467545092

30-JanSOLMAN Diagnostics, Business Process Operations and System Monitoring

Do you know how to use this functionality in Solution Manager 7.2?

Read this and learn how to set up automatic notifications for your schedules in the IT Calendar. https://launchpad.support.sap.com/#/notes/2549980

31-JanSOLMAN Change Control Management

Review how to enhance Related Documents view in ChaRM/ITSM to gather useful information.

SAP developer explains this in the our brand new wiki: https://blogs.sap.com/2017/12/01/sap-solution-manager-7.2-process-management-displaying-assigned-change-documents/

31-JanSOLMAN Test SuiteIf you open Solution Documentation in Read Only Mode, please have a look at this knowledge article. https://launchpad.support.sap.com/#/notes/2506816
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