The authorization object CRM_TXT_ID is checked when text processing is called in SAP CRM component. This object controls the display and editing of texts in SAP Customer Relationship Management (SAP CRM). The amount of texts that a user with a corresponding user profile can display and edit can be limited by assigning the appropriate authorization. .
The object is used in Service Desk in the following cases:
Service Desk used in Workcenter
Service Desk External Interace
Service Desk in GUI with activated BADI
In classical SAP GUI the authorization object is not checked.
The authorization object contains the following fields:
TEXTOBJECT Texts Application Object
Enter the text object for which the user has authorization. A text ID can only be uniquely identified in combination with a text object (in standard CRM_ORDERH).
TEXTID Text ID
Specify the text IDs for the standard texts for which the user has authorization. The text ID is a part of the text key in the database.
Specify the activity for which the user has authorization:
02: gives authorization to edit standard texts
03: gives authorization to display standard texts
Specific Use Cases
UC00020— Section "Queries" and "Reports" not visible in Workcenter "Incident Management"