Registration

Dear SAP Community Member,
In order to fully benefit from what the SAP Community has to offer, please register at:
http://scn.sap.com
Thank you,
The SAP Community team.
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Overview

SAP Support Desk is a mobile application that allows you to interact with the SAP Service Marketplace and the Active Global Support Organization, directly from your Android device .
The "app" allows you to perform the following tasks:

  • Display your Customer Message Inbox
  • Search and Display SAP Notes
  • Open and Book Remote Connections
  • Store User and Password for the remote support in the secure container
  • Contact SAP Customer Interaction Center Worldwide
  • Read SAP Hot News, Top Notes, etc. via RSS Feeds

Availability

  • Free Application for Android phone or Android tablet
  • Your account (Service Marketplace User ID) should be associated to an SAP Enterprise Support, SAP MaxAttention, or PSLE contract

Download

Link for download
  SAP Support Desk for Android 
The "app" can also be found in Google Play as "SAP Support Desk"

Details

Screenshots

How to Use it

SAP Support Desk Mobile Application User Manual Android.docx

Planned Availability

Beta on Q2 2013

Supported Devices

Phones and tablets with OS Android 4.0 or higher
Supported Resolutions:
480x800
600x1024
800x1280

Backend

SAP Cloud Computing

Support:

Topic

Channel

How to use the application, FAQ, questions

Forum 

Bug or Malfunctions

SAP Customer Incidents 
on MOB-APP-DSK

Feedback & Suggestions

supdesk.mobile@sap.com