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Component

Description

Detail

XX-SER-GEN

Please do not use for technical Request

Please do not use for technical Request

XX-SER-GEN-DOCU

PLEASE USE XX-SER-SAPSMP-CON

Ordering and Content question

XX-SER-LIKEY

License Key issues for SAP Systems on Service Marketplace

Problems requesting and installing a License Key

XX-SER-LIKEY-BOJ

SAP BusinessObjects License Keys / Keycodes 

Problems requesting and installing a License Key BOJ

XX-SER-SAPSMP-SMB-A1

ALL in One Partner

Use only for A1 requests

XX-SER-SAPSMP-SMB-B1

Business One Partner

Use only for Business ONE

XX-SER-SAPSMP-SUP

SAP Support Application

Problems/Questions for a SMP Application

XX-SER-SAPSMP-SYS

SAP Service Marketplace Systems

Maintain, Delete and Reassign systems

XX-SER-SAPSMP-USR

User Administration

Role of  super administrator - assigning authorizations, deleting & creating users

XX-SER-SAPSMP-ACC

Access problems on SAP Service Marketplace area's

Password problems and error messages

XX-SER-SAPSMP-COE

Service for Customer Center of Expertise (former known as CCC)

create, remove COE's

XX-SER-SAPSMP-CON

SAP Service Marketplace Content problems

Access issue and missing information

XX-SER-SAPSMP-SWC

Software Distribution Center (missing downloads)

Request for path of download, missing downloads

XX-SER-SAPSMP-REP

Replication issue's on SAP Service Marketplace

Changes on Service Marketplace not reflected

XX-SER-SAPSMP-SSCR

SAP Software Change Registration Key

Problems with registered SSCR. Reassignement of SSCR's

XX-SER-SAPSMP-SDM

Download Manager problems

download does not start, error at download

XX-SER-SAPSMP-IBX

Service Channel Inbox

service message, customer message, email notification

XX-SER-SAPSMP-QS

Quick Sizer Requests

How to find quicksizer project, how to use quicksizer

XX-SER-SWFL-ESD

SAP Electronic Software Delivery

Urgent electronic delivery of Software

XX-SER-SWFL-SHIP

SAP Software Delivery on CD-ROM

Software Shipment

XX-SER-SWFL-LICENSE

Distribution Center: License Problems at Download

Download is not visible check if license is booked

XX-SER-SWFL-MEDIA

SAP Media Production

Content/Information

XX-SER-SAPSMP-SHP

SAP Shops/Ordering software

Service Catalogue, Order Sap Services

XX-SER-SWFL-EXPORT

SAP: Export Issues (Download/Shipment)

Country specific Export Requirement problems at download

XX-SER-SWFL-GTS

Export Issues with Shipments/Downloads

Global trade service requirement check at download

XX-SER-DNSP

Development Namespaces for Customers and Partners

Reassign, Change and generell problems

XX-SER-TCS

SAP Trust Center Certificates

 

XX-SER-PAM-TECH

Product Availability Matrix technical Problems

Technical Problems on page

XX-SER-PAM-CONT

Product Availability Matrix Content Questions

General Release Information on SAP Product Versions.

XX-SER-ME

SAP Maintenance Extension

 

XX-SER-REL

Releaseinformation for support packages and stacks

Do not use for questions regarding compatibility

XX-SER-LAS

SAP License Auditing Services

 

XX-SER-SMKEY

Key Generation for Installation and Upgrade

Request a upgrade a key is requested

XX-SER-NET-CONS

Consulting remote access to SAP Support

 

XX-SER-NET-HTL

Problems with remote access from SAP to Customer system

 

XX-SER-NET-NEW-REG

Regional Remote Connections to SAP Support

 

XX-SER-NET-OSL

On-Site Link Network RDP Connectivity

 

XX-SER-NET-PRT

Network connections to SAP Printer Vendor Program members