Guided Procedure Authoring is a set of tools, including Guided Procedure Browser, Guided Procedure Maintenance and Guided Procedure Logbook, to create, maintain and execute guided procedures in different scopes (technical system, host, databases...) and for different application areas (technical operation, exception management...)
The customer can build his own guided procedure to fix problems automatically or manually.
SAP delivers a set of guided procedures that the customer can execute directly or use as templates to create own guided procedures.
The customer cannot change the SAP guided procedures directly.
SAP provides regular updates of their guided procedures and allows the customer to import/apply the GP new content without waiting for a Support Package or a Release. Updating SAP guided procedures is managed by the Content Delivery framework (more details about how the customer will be notified when new contents are available, and how to import the updates, are in GPA Content Delivery section).