Skip to end of metadata
Go to start of metadata


Hi All

In the Diagnostics Agents page we have seen Diagnostic Agent installation related Information and all key SAP Notes having all required detail . To summarize that info I would like to introduce some steps on how to install the latest Diagnostic Agent (includes SAP Host Agent). This Diagnostic Agent is compitable with any SP level of SAP Solution manager 7.1. Also, you don't have to do a separate SAP Host Agent installation, if you have followed these steps. You can also activate the Agents On-the-fly feature with this Diagnostic Agent.

When carrying out the below steps, make sure you have read and understood the Diagnostics Agent Installation Strategy PDF file attached with SAP Notes: 1365123 
            and  sap note 1833501 for diagnostic agent installer version  that are  mentioned in   the General Information section here: Diagnostics Agents. They explain the
            strategy, download procedure, and installation details.

Note: These steps have been performed on MS Windows server 2003 Enterprise Eddition X64 bit encoding, so in your case the file name could be different.


Download and extract Installer media file.

To start the installation you need to first download the  Software Provisioning Manager 1.0 and their relevent kernel file. Once the correct files are downloaded have you need to unpack those.

Following these steps below you can download Kernal media file.

Once download is finished then you have to unpack these 2 files

Once you unpack those files then you have something like below ,  Once you see these files available then you are ready to launch the installation.

After launching SAPINST.EXE  you will have to select this option below to go ahead.

Here you need to select the path of Kernal file been extracted in the same folder D:\download_basket\SWPM_SP04\Krnl_7.20_WIN__IA32__IA64__x64__SP04_

Note : here on this step 2 user get created on OS level , you need to make sure on this server these users have admin level or rights
also they should have full Read + Write + Execute access to any folder and subfolder available on this server.

Note : This part below registering to the SLD is not advisable with the newer Solution Manager system so this step could be ignored and direct do to the next step Connection of diagnostic agent with Solution Manager.

On this step if the user credential of target SLD system  is correct then this agent get register to the SLD. Here target SLD Could be any in your landscape usually you should connect this agent to the same SLD where your Managed system is reporting to using RZ70 or JAVA data supplier. This is optional step but it is strongly advise to connect agent with some SLD.

If you have SAP MMC Installed on the same server then you can see a new Instance of SMD Agent is available , should appeare something like this below , from here you can start or stop agent.


To make sure in if the SMD Agent is connected to the SLD detail you have provided before , just logon to SLD and navigate to this below screen here you will see a agent instance is available under Diagnostic Agent Class.


Still  following these if you are not able to connect SMD Agent with Solution Manager then please refer to the previous Page  Under 

Connection Configuration







  • No labels


  1. Unknown User (10483pd9n)


    Thanks for the info.  Just want to know which file to download as there is lots of files to select.  Also, right now there is some filed marked to deploy only, does it mean that we can just install by using JSPM and then using solman_setup to config it?



  2. Hello Lillian,

    With EHP1 use the latest agent available, 7.20.

    Deploy with JSPM and solman_setup will configure it.

    More information is available here:

  3. Unknown User (ddocpge)


    document is very useful.

    I installed SMD 730 (solution manager 7.1) successfully :)



  4. Point 10. Register with existing SLD ios now recommended!

  5. Hi Philip, thank you for your comment, I've corrected the information in point 10.

  6. Former Member

  7. Thanks fsr sharing this document. Very usefull. I have installed SMD successfully by referring this document....

  8. Thanks so much for sharing this process. Many thanks.