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Check: Metric values are reported by IS Agent

Steps  

  • Access Alerting Directory Browser: [http://solman_host:solman_port/sap/bc/webdynpro/sap/wda_ac_dir_browser?sap-language=EN
  • Select Managed Object on the left menu
  • Select tab Metrics
  • Select metric to troubleshoot in the list (metric reported by IS Agent)
  • Select tab Data Collection
  • Write down IS_AGENT_NAME
  • Write down parameter IS_PATH

  • Access Introscope Investigator (Work Station or WebView) 
  • Expand node <server name>
  • Expand node SAP Netweaver
  • Expand node <System Id>_<Instance Id>_<Node Id> (see parameter IS_AGENT_NAME)
  • Expand node IS_PATH writed down previously (in this example JMX/com.sap.default/SAP_J2EEServiceRuntimePerNode/servlet_jsp/CurrentHttpSessions)
  • Check that metric values are reported in the graph view on the right side

Links to Solution Manager Setup

  • Solution Manager Setup -> Managed System Configuration -> ConfigureSystem -> Configure Automatically -> Byte Code Adapter Installation

Logs/Traces

  •  Introscope Enterprise Manager (server): /usr/sap/ccms/wilyintroscope/logs/
  •  IS Agent logs: /usr/sap/DAA/SMDA<??>/SMDAgent/temp/IntroscopeAgent.log

More information

  • Component: XX-PART-WILY
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