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Check: ICM configuration is correct in MAI Alerting Directory

Steps

  • Connect to Alerting Directory: [http://[solman_host]:[solman_port]/sap/bc/webdynpro/sap/wda_ac_dir_browser
  • Select navigation by "Managed Object Type"
  • Expand the node "Interface Channel"
  • Select the channel you want to troubleshoot in the list
  • Check that all metrics that were setup are properly listed and configured

 How to fix

  • If the configuration in Alerting Directory does not match what was setup:
  • Reset step 5.4 of ICM setup: "Interface Channel Monitoring Activation"
     

Links to Solution Manager Setup

  • Solution Manager Setup / Technical Monitoring / Interface Channel Monitoring / Interface Channel Monitoring Activation

Logs/Traces

  • SLG1, Object: E2E_ALERTING, Sub-object: IC_MON
  • Logs are also accessible directly from the setup (link "Show")

More information

  • Component: SV-SMG-MON-IC
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