PROBLEM RESOLUTION PROCEDURE IS DISCONTINUED, PLEASE USE GUIDED ANSWERS INSTEAD.
Solution Manager Setup - Problem Resolution Procedure
Host Metrics
If one metric is grey in System Monitoring tree, follow the corresponding Troubleshooting Guided Procedure in the table below.
Category | Metric Type Name | Troubleshooting |
Availability | Device Status | |
Availability | SAP Host Agent Web Service Availability | |
Availability | SAP OsCol Web Service Availability | |
Exceptions | File System Used (%) | |
Performance | Additional Capacity Available | |
Performance | Available Capacity Consumed (%) | |
Performance | Capacity Consumed | |
Performance | CPU I/O Wait | |
Performance | CPU System Utilization | |
Performance | CPU User Utilization | |
Performance | CPU Utilization (15 Minutes Average) | |
Performance | CPU Utilization (5 Minute Average) | |
Performance | Free Memory KB | |
Performance | Free Swap % | |
Performance | Free Swap KB | |
Performance | Guaranteed Capacity | |
Performance | Maximum Capacity | |
Performance | Page In (% of RAM per hour) | |
Performance | Page In (KB per second) | |
Performance | Page Out (% of RAM per hour) | |
Performance | Page Out (KB per second) | |
Performance | Total Memory Size KB | |
Performance | Total Swap Size KB | |
Performance | Average Wait Time per Disk | |
Performance | CPU Utilization | |
Performance | Global Memory Utilization | |
Performance | Storage Utilization | |
Performance | Virtual Memory Utilization |