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PROBLEM RESOLUTION PROCEDURE IS DISCONTINUED, PLEASE USE GUIDED ANSWERS INSTEAD.

Solution Manager Setup  - Problem Resolution Procedure

Host Metrics

If one metric is grey in System Monitoring tree, follow the corresponding Troubleshooting Guided Procedure in the table below.

Category

Metric Type Name

Troubleshooting

Availability

Device Status

Troubleshoot this metric

Availability

SAP Host Agent Web Service Availability

Troubleshoot this metric

Availability

SAP OsCol Web Service Availability

Troubleshoot this metric

Exceptions

File System Used (%)

Troubleshoot this metric

Performance

Additional Capacity Available

Troubleshoot this metric

Performance

Available Capacity Consumed (%)

Troubleshoot this metric

Performance

Capacity Consumed

Troubleshoot this metric

Performance

CPU I/O Wait

Troubleshoot this metric

Performance

CPU System Utilization

Troubleshoot this metric

Performance

CPU User Utilization

Troubleshoot this metric

Performance

CPU Utilization (15 Minutes Average)

Troubleshoot this metric

Performance

CPU Utilization (5 Minute Average)

Troubleshoot this metric

Performance

Free Memory KB

Troubleshoot this metric

Performance

Free Swap %

Troubleshoot this metric

Performance

Free Swap KB

Troubleshoot this metric

Performance

Guaranteed Capacity

Troubleshoot this metric

Performance

Maximum Capacity

Troubleshoot this metric

Performance

Page In (% of RAM per hour)

Troubleshoot this metric

Performance

Page In (KB per second)

Troubleshoot this metric

Performance

Page Out (% of RAM per hour)

Troubleshoot this metric

Performance

Page Out (KB per second)

Troubleshoot this metric

Performance

Total Memory Size KB

Troubleshoot this metric

Performance

Total Swap Size KB

Troubleshoot this metric

Performance

Average Wait Time per Disk

Troubleshoot this metric

Performance

CPU Utilization

Troubleshoot this metric

Performance

Global Memory Utilization

Troubleshoot this metric

Performance

Storage Utilization

Troubleshoot this metric

Performance

Virtual Memory Utilization

Troubleshoot this metric

 Back to Trouble Shooting Home

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