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As said before the Alert Inbox provides a central view on all alerts which have been generated by the different Technical Monitoring scenarios on SAP Solution Manager. The generated alerts can directly be handled in the Alert Inbox or forwarded to other channels like incidents, email, SMS or even 3rd party applications. The Alert Inbox also offers a deep integration into the various administration, monitoring and reporting capabilities of SAP Solution Manager.

Here you can check and navigate to all the alerts generated. There are also specific tab for each use case as Self monitoring, PI Monitoring alerts, etc

It is possible to Confirm the alerts, so it will not appear here anymore. Then to find this alert after confirming it, you will need to navigate to "Alert Search" tile on the Fiori Launchpad. Drilling down by the parameters given will let you find the alert. Also confirmed alerts appear here.

The main view above shows the alert type groups, if you click on one of them, the group will appear below, with each individual occurrence. For each occurrence it is possible to see the details of the alert, and navigate to the metric viewer (graphic).

Alert inbox SAP Help

Alert inbox short presentation

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