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Application Operations in SAP Solution Manager 7.2 provides System and Application Management capabilities for central monitoring, alerting, analytics, and administration of SAP centric cloud and on-premise solutions.

This wiki content has been moved to the SAP Solution Manager 7.2 expert portal.  Any child pages of this wiki are deprecated and no longer maintained.

Introduction


Installation & Configuration


This release reached end of Mainstream Maintenance. Upgrade to SAP Solution Manager 7.2 shall be planned.


Tools in Root Cause Analysis


RCA_Trace_Home
End-to-End Trace is a tool for isolating a single user interaction through a complete landscape and providing trace information on each of the involved components for one interaction only,starting with the user interaction in the browser and ending with data being committed to the database. Identifying long running user requests within a complex system landscape is the most common use case of E2E Trace Analysis, but you can also identify which functional errors have occurred during the execution of one request. These exceptions (like a dump) are then attached to the trace. So the trace can also be used to do functional testing and ensuring that an activity executed in one system does not lead to functional errors in connected systems during the request execution.

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Workload Analysis
The End-to-End Workload Analysis application in SAP Solution Manager provides a central point of access to the performance statists of the monitored systems. The Workload Analysis allows to identify general performance bottlenecks such as sizing problems, or problems which affect all users who are using a particular system.

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Change Diagnostics Overview
Change Diagnostics capabilities within SAP Solution Manager comprise the application E2E Change Analysis and Change Reporting and Configuration Validation and the Configuration and Change Database as central configuration item repository

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Exception Analysis
The End-to-End Exception Analysis application in SAP Solution Manager provides a central point of access to the main error/exceptions messages raised in the monitored systems. The application aggregates hourly the exceptions occurring in ABAP and non-ABAP systems providing a starting point for analyzing functional problems within the landscape. After identifying the relevant component and exception, it is also possible to have a deeper understanding of the exception using the jump-in feature capability which takes the user directly to the exception in the monitored system.

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  • Change Reporting

  • Log Viewer - Removed from Solution Manager RCA Tools. See SAP Security Note - 3140940

  • File System Browser - Removed from Solution Manager RCA Tools. See SAP Security Note - 3140940

  • Host Analysis

  • DB Analysis

RCA_Introscope_Home
CA APM Introscope(R) is an application performance management solution created to manage Java Application performance. Unlike development tools, Introscope(R) is designed to scale with minimal performance impact. This allows you to monitor and manage your application performance in live production environments.
The Right to View (RTV) version of CA APM Introscope is a restricted, read-only form of the full product and is bundled with SAP Solution Manager. With the RTV version, support is limited to products that are licensed and supported by SAP. The instrumentation, dashboards, Probe Builder Directives (PBDs), management modules, and Smartstor data contained within the RTV version of CA APM Introscope as provided by SAP is the intellectual property of SAP. Use of these functions is restricted by SAP and may only be used in an unrestricted manner by licensing SAP Extended Diagnostics by CA, foundation from SAP.

Note: The product SAP Extended Diagnostics by CA, foundation is no longer on SAP price list. But you still can get the equivalent package from CA Broadcom directly.

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Troubleshooting

Documentation


Learning:

Training & Certification:

What others are saying about RCA:

Frequently Asked Questions
  • Page:
    FAQ0032 — What is the performance impact to production when the Diagnostics agent is turned on?
  • Page:
    FAQ0031 — Does SAP recommend to setup BW in SAP Solution Manager rather than to use the corporate BW?
  • Page:
    FAQ0022 —

    Is CA Introscope the new standard of SAP to perform alerting and notification in the context of a proactive monitoring concept?
  • Page:
    FAQ0020 —

    What is incldued in the Right to View version of CA Introscope delivered with SAP Solution Manager?
  • Page:
    FAQ0001 — What is End-to-End Root Cause Analysis in SAP Solution Manager?


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