Symptoms

You had upgraded 6.40 System to 7.0 and application for Identity Management is not available

Keywords

• upgrade, identity, management, timeout, service, can't start

Solution

• Go to: \\usr\sap\<SID>\JCxx\j2ee\configtool

• Click on "configtool.bat"

• Navigate to:
  instance -> server -> services

• • Select service "tc~lm~ctc~cul~service_sda"

• • Change startup mode from "always" to "manual"

• Restart the system