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Keywords

timeout, cache off, items

Problem

Switching off the cache for Webflow connector, results to timeout in UWL.

Symptoms

None of the items are retrieved.

Solution

This issue can be solved only by users who have System Adminstration rights.
To solve the problem, follow these steps:
1. Go to System Administration -> System Configuration -> Universal Worklist - Administration.
2. In the bottom of the screen, open the tray for the Optional UWL Service Configuration.
3. Choose Edit.
4. Set the desired value in the Timeout Value for the connected systems, in seconds.
5. Save the configuration.

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