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Symptom

Item type configuration does not change for the user after xml has been changed.

Problem

If the user pesonalizes a Universal Worklist (UWL) view the item type attributes defined by that view will be stored along with the personalization information. After a new configuration XML file generation or after a customized configuration XML file has been uploaded the stored item type attributes will also be valid for the item types.

Keywords

  • xml configuration
  • UWL personalization

Solution

To solve the confusing situation, reset the UWL personalization as described in the section (UWL)Low performance while scrolling .

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