Item type configuration does not change for the user after xml has been changed.
If the user pesonalizes a Universal Worklist (UWL) view the item type attributes defined by that view will be stored along with the personalization information. After a new configuration XML file generation or after a customized configuration XML file has been uploaded the stored item type attributes will also be valid for the item types.
- xml configuration
- UWL personalization
To solve the confusing situation, reset the UWL personalization as described in the section (UWL)Low performance while scrolling .