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Symptom

Out of memory during item sync from backend system.

Problem

The reason for this behavior is that each item in Universal Worklist requires about 8-10 Kb memory to be fetched from the backend. That is why, in a scenario where there is a huge number of items displayed in Universal Worklist versus insufficient RAM on the machine, an out of memory (OOM) exception is thrown.

Keywords

  • out of memory UWL
  • OOM UWL

Solution

A recommendation would be to either filter the items from the backend to be displayed in UWL or upgrade hardware.

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