Symptom
1. The BWA Query failed with exception error "The index is temprary not available":
2. "BIA searching not functioning" error shows in system check:
3. In python Admin Tool, all indexes are in assigning state and there's a red lock at left bottom:
4. In TREXIndexServer trace file, there're some info traces:
indexserver TREXIndexServer.cpp(00427) : Suspend Mode: 1
Problem
The whole BWA landscape is suspended and the indexservers cannot work normally.
Solution
1. Go to python Admin Tool -> Services -> Action
2. Uncheck the option "Suspend Landscape"