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Welcome to the SAP Customer Relationship Management for Utilities (CRM) Wiki SAP CRM for Utilities provides best-in-class functionality for marketing, sales and service. It supports customer-facing business processes across multiple interaction channels. For more information on SAP CRM functionality and latest release: SAP CRM for Utilities help


Gabriele Datzmann | Jörg Gotthardt | Katrin Frenzel | Kerstin Hecht | Mario Schreiter |


CRM Community: