Utilities Industry
Page tree
Skip to end of metadata
Go to start of metadata

Welcome to the SAP Customer Relationship Management for Utilities (CRM) Wiki SAP CRM for Utilities provides best-in-class functionality for marketing, sales and service. It supports customer-facing business processes across multiple interaction channels. For more information on SAP CRM functionality and latest release: SAP CRM for Utilities help



 

Moderators:
G abriele Datzmann | Jörg Gotthardt | K atrin Frenzel | Kerstin Hecht | M ario Schreiter |

CRM Community Blogs:

SAP Utilities Customer Engagement | SAP Multichannel Foundation for Utilities and Public Sector | SAP enhancement package for SAP CRM

CRM Community Questions:

SAP Utilities Customer Engagement | SAP Multichannel Foundation for Utilities and Public Sector | SAP enhancement package for SAP CRM


CRM Master Data

Expand all   Collapse all

Functional Area

Expand all   Collapse all

Business Objects

Expand all   Collapse all

Multichannel Foundation

Expand all   Collapse all

Contracts and Quotation

Expand all   Collapse all

CRM Billing

Expand all   Collapse all

Meter Reading in CRM

Expand all   Collapse all

  

[FCA]


S/4HANA Utilities for Customer Engagement (S4CRM)

Expand all   Collapse all

Recently Updated

Recently Updated

Show More Please wait

Last KBA's from Utilities
 KBAShort Text 
2880302CRM-IU: Navigation from object set to quotation / contract doesn't work
2801044CRM-/ IS-U-Integration: CREATE_ONLY isn't considered during MDT processing
2670354CRM-IU: One click action for contract in the context menu missing
2665030CRM-IU: Profile value display - expected status is not displayed
 2662045CRM-IU: Ability to configure the volume of data to be displayed in identification and account overview