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Component BC-XI-IS-WKB is specifically related to Runtime Workbench.

  

To find a solution quickly, you can check the common problems and troubleshooting guides.

If you need help after checking the guides, please send us the following:


1) a problem description:  a detailed description of this scenario including sender/receiver adapters and systems

    (e.g.?? -> Sender adapter -> XI/PI -> Receiver adapter -> ??)


2) how to reproduce this issue: for example, step by step screenshots, error screenshot, audit log


3) issue history: Did this work before? When did the error first occur?  Were there system changes recently?


4) component information listed in note 1381878, exact time stamp and corresponding defaultTrace as explained in KBA 1596214


5) remote connection as explained in KBA 1916218, the user you provide should have the authorization of user PISUPER and J2EE_ADMIN