SAP UA InnoJam @ CeBIT 2014 - Team Documentation
Team 05 (The New Bank 1) - DT Coach Ralf Sievers
Step 1: Team Building
(1.1) What is your team name?
(1.1.1) What is your team name?
(1.2) Please collect the name and the email address (the one associated with the SCN account) of your team members:
Step 2: Understanding
(2.1) What was your re-framed design challenge?
Redesign an easy to use, simple, secure banking experience using technology practical for Tim (a young generation y student).
Step 3: Observing
(3.1) What were the most important questions you asked your interviewees? Please list at least 5 questions:
(3.2) Which insights were most surprisingly and/or interesting?
Step 4: Synthesizing
(4.1) Please name every cluster your team came up with as well as the top 5 insights per cluster:
(4.2) Please describe your Persona(s):
Tim, 23 years old, industrial engineering student, likes skiing, soccer, photography
(4.3) Please state your Point of View(s):
(4.4) Please collect the Persona(s) and Point of View(s) and upload them to this wiki page
Step 5: Brainstorming
(5.1) Please list your "How might we" question(s):
How might we help Tim to feel secure when doing online banking?
How might we help Tim to quickly input banking details?
How might we help Tim to get in touch with his personal contact without going to a bank?
How might we help Tim to have a practical, useful, fast online banking service?
How might we help Tim to have personal financial management?
(5.2) Please name every cluster your team came up with as well as the top 5 ideas per cluster:
Direct Communication: video calling, online dialog, call-me button
Personal Finance Manager: future expenses/ savings plan based on historical earnings & costs, integrate with facebook e.g. good friends birthdays, gamification of spending history
Authentication: gesture pin, face recognition, take a picture of credit card, track gps records of smartphone
Input Enhance: use camera for data entry, save iban with phone contacts and start transactions from phone
(5.3) What were the top ideas the team voted for?
future expenses/ savings plan based on historical earnings & costs
integrate with facebook e.g. good friends birthdays
Step 6: Prototyping
(6.1) Please describe the idea your team came up with. Use the Idea Napkin(s) as a basis:
(6.2) Please collect the Idea Napkin(s) and/or prototypes and upload them to this wiki page
Step 7: Validating
(7.1) What was good about your prototype(s)?
makes real use of HANA capabilities
(7.2) What does require improvement(s)?
the prototype presentation
the viability for our partner
(7.3) What idea(s) did your team or the interviewees came up with in order to improve the prototype(s)?
ask fellow invitees to chime in for the present
use publicly available data to get to insights about possible loan offers
(7.4) Which (unexpected) question(s) were asked after/during the validation?
Step 8: Iterating
(8.1) Which changes were made to the prototype(s) in order to improve it?
added viable monetization strategies e.g. to offer loans based on successful crowdfunding participation, successful gift giving
Step 9: Developing
(9.1) Which technologies did your team used to realize the application?
HANA, XS Engine, UI5, PAL
(9.2) Please describe the final solution in a few sentences:
Specify App URL