The replication of a new requested s-user can take up to 24 hours. If the request will not be processed after
this time, please open a customer message under XX-SER-SAPSMP-USR.
There doesn´t exsist an authorization profile for a superadministrator. The s-user with the most assigned authorizations is the superadministrator.
Please refer also to service.sap.com/about-admins
This are contact persons. This contacts were created whenever
a person from a company contact SAP.
Somebody called SAP regarding a licensekey issue. This way is to
make your work easier. So that do not need to enter the data
This is not a security problem, because just the data (like name)
will be maintained. This users do not receive an s-user
The superadministrator will see that contact persons under
You are also able to delete them there.
Furthermore users are able to request a Info-User.
Choosing this link
it is available on the SAP Servicemarketplace Startpage
This Info-Users do not have any authorization and just have limited
access to the Service Marketplace.
- Move s-user -> Moving a s-user from Customer A to Customer B is not possible.
- Change name -> Please refer to SAP note 446069 - How to change the last (family) name?
- Reactivate same user ID -> please open a message under xx-ser-sapsmp-usr
- Delete s-user -> Please refer to SAP note 105736 - Deleting S-User IDs and Contact Persons