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This howto describes the steps you have to do to convert an existing ITS instance from non-Unicode to Unicode.


ITS 6.20 can be installed either as non-Unicode or Unicode. If a SAP system is converted to Unicode the related ITS 6.20 instance has to be Unicode enabled. Besides doing this during the ITS installation, ITS instances can be switched to Unicode with the ITS admin tool. For existing instances this is much more convenient than a reinstall.

  • Start Admin Tool
  • Open your Instance
  • Goto Configuration - General
  • Set the "Enable Unicode" checkbox.

Do not forget to publish all services after setting the checkbox. Otherwise the templates on the ITS server will have the wrong codepage.