Welcome to the Customer/Partner WIKI for SAP Web Channel Experience Management
Since Oct 2013 WCEM is no longer available.
In case you still have a WCEM license please note that the maintenance support ends on Dec 31, 2020 (as WCEM is part of SAP Netweaver 7.40 Java Stack).
Please evaluate SAP Hybris Commerce and the SAP Retail Omnichannel solution portfolio.
Moderator: Ingo Woesner
SAP Community Network space: WebChannel
[Featured Highlights]
- Support Package 01 for WCEM 3.0 is NOW available - additional features and functions
- SAP Completes Hybris Acquisition - Press Release
- WCEM Expert Session recordings
- WCEM 3.0 - Customer Presentation
- WCEM 3.0 - Features in Detail presentation
- CatMan extension for ERP Product Catalog
- WCEM Module Parameter Config Guide
Check the WIKI sections below for more valuable content
News and Events
- NEW January 22, 2014: CatMan Day, 1-day (German) event in Walldorf/Germany.
- October 21, 2013: Support Package 01 for WCEM 3.0 becomes globally available
- August 1, 2013: SAP completes Hybris acquisition - Press Release
[Communities]
- WCEM on SAP.com
- WCEM on SAP Service Marketplace recommended (request access)
- WebChannel Community in SAP Community Network recommended
- WCEM Community on LinkedIn (great to find experts) recommended
[Expertise]
- Solution Brief
- Self-Educate about WCEM - A Guide recommended
- WCEM Expert Blog INDEX recommended
- Live Expert Sessions and recordings recommended (request access)
- WCEM 3.0 Customer Presentation (PDF) recommended (PPT edition is SAP only)
- WCEM 3.0 New Features in Detail Presentation (PDF) recommended
- WCEM FAQs recommended
- UI Advantage of using JAVA Server Faces
- Handling of Long Tail products in a web shop using SAP ERP as backend - Realization Concept
[Decision Making]
- Evolution of SAP's E-Commerce solutions - now with WCEM 3.0 SP01
- WCEM vs. ISA/ICSS evaluation by De Villiers Walton Consulting
- Should I go for WCEM 2.0 or 3.0?
- Better use SAP CRM or ERP as backend?
- Speed up implementation with the WCEM RDS package
- Speed-Implement a CRM backend with the CRM RDS package
- Which Product Catalog option is best for my business?
- CatMan extension for ERP Product Catalog (blog)
- English CatMan webinar and presentation
- German CatMan webinar and presentation
[Rampup]
- WCEM 3.0 is now globally available
- Rampup Knowledge Transfer - RKT Learning Maps
- Sonny's Carwash is live with WCEM
- Ideal-Stelrad (UK) - WCEM 2.0 Case Study by DeVilliers Walton
- DB Breweries (New Zealand) runs WCEM
- Watch the video on MyDB.co.nz recommended
- Oxygen takes SAP WCEM to the Brewery
- JD Group (South Africa) chooses SAP WCEM with CoreMedia
- Bose Europe overcomes the Challenges of a Multichannel World
[Press Coverage]
- REWE-CHef über Online-Handel: "Das ist wie ein Bazillus" (German, from heise.de)
- "Omnichannel im Handel mit SAP" - German Marketing video
- SAP completes Hybris acquisition - Press Release
- Gartner: SAP Acquisition of Hybris Brings E-Commerce and MDM Decisions
- Leveraging the "Multi" in your Channel Business
- A Short walk from WCEM 1.0 to 3.0 by DeVilliers Walton
- Blog Series "10 Ways to Achieve Multichannel Commerce In the Year of the Digital Customer"
- Why Operational Excellence Is Mission Critical: Lessons learned from Best Buy and Coop
- Multi-Channel Commerce - One Platform with WCEM
[Help, Support and Operation]
[Installation]
- SAP Quicksizer - Hardware sizing tool
- Release Information Notes (RIN) and Backend activation
- WCEM 1.0 RIN and Backend Activation
- WCEM 2.0 RIN and Backend Activation
- WCEM 3.0 and 3.0 SP01 RIN + Backend Activation
- Rapid Deployment Solutions (RDS)
- WCEM 2.0/3.0 with ERP/TREX catalog - no longer available
- WCEM 3.0 B2C with CRM/MDM catalog - no longer available
- SAP CRM 7.0x
- Guides (Link Summary)
- SAP NetWeaver MDM - Info Center
- Upgrade recommendations from WCEM 1.0 to 2.0/3.0
[Configuration]
- WCEM 1.0
- Solution Manager Content > Solutions/Applications > SAP Web Channel Experience Management
- WCEM 1.0 Application Help > Configuration
- WCEM 2.0
- Solution Manager Content > Solutions/Applications > SAP Web Channel Experience Management
- WCEM 2.0 Application Help > Configuration
- WCEM 2.0 Module Parameter Config Guide recommended
- WCEM 3.0
- WCEM 3.0 Solution Manager Content > see attachments
- WCEM 3.0 Application Help > Configuration
- MultiChannel Product Catalog Configuration (based on MDM)
- SSO NetWeaver documentation
- Web Dispatcher - Apllication Help
[Development and Extension]
- Development and Extension Guides (DEG)
- How to set up a local NetWeaver 7.3 development environment
- Webinar recording and Step-by-Step Guide recommended
- Installation Guide > SAP Netweaver > SAP Netweaver 7.3 > Installation > Installation – SAP Netweaver System > Inst. NW7.3 or Higher Dev.Wrkplc.Using SW Prov.Mgr.1.0 SP1
- How to use NWDI - Resources
- NWDI community in SCN
- Custom Development How-To Guides for NW
- How to extend WCEM? Watch these webinars: recommended (request access)
- WCEM Extension Concept and Integration of 3rd Party solutions
- How to create WCEM enhancements – Hands on demo for developers
- Web Channel UI development - Hands on demo for developers
- Java Server Faces on Wikipedia
- Facilitate error analysis with WCEM Session Logging
- How to integrate Facebook and Google+ plugins
- Web Content Management Integration with CoreMedia