This page has the purpose of help the Invoice and attachment community to understand what is the standard behavior to the 'Add attachment' button in the Notes and Attachments tab.
In this page you will find an explanation how SRM system works when handling with the Add attachment button in the tab 'Notes and attachments'.
You create a Invoice in the SRM system and you want to add an attachment in the invoice in the Notes and attachments tab but the button is disabled. This is designed and changed since SRM 7.0. The Approval notes are removed from 'Notes and attachments'.
The add attachment button, where it is available?
The add attachment button is enabled in the 'Header' tab:
Image 1 - In the tab Header the button Add Attachment is enabled.
and in the 'Item' tab:
Image 2 - In the tab Item the button Add Attachment is enabled also.
The add attachment button, where it is NOT available anymore?
The 'Add Attachment' button is not avaiable anymore in the tab 'Notes and Attachments'.
Image 3 - In the tab Notes and Attachments the button Add Attachment is not available anymore since SRM 7.0.