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Welcome to the SAP Single Sign-On Troubleshooting Guide

This guide provides helpful hints and solutions for troubleshooting the SAP Single Sign-On product, organized by error message and symptoms.

Steps before starting to troubleshoot

Make sure that all of the SAP SSO components installed on your computer are up-to-date

Check SAPNotes before opening ticket:

SAPNote 1673155 : Prerequisites for analyzing support messages on SAP NW SSO
SAPNote 1257108 : Collective Note: Analyzing issues with Single Sign On (SSO)

Select NetWeaver Single-Sign On scenario