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This page is maintained by SAP Product Support.

All active or ongoing Known Issues with the EWA are maintained here. 

All resolved or archived Known Issues with the EarlyWatch Alert (EWA) report have been moved to this page for record keeping purposes. 


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IssueWorkaroundStatusReference ID
EWA session dumps with BCD_BADDATA in  /1AGS/AEW_DBORA____________066n/aSolution delivered via latest Service Content Update (SCU).
EWA session not processed due to runtime error BCD_ZERODIVIDE - Exception: CX_SY_ZERODIVIDE in program /1AGS/AEA_FI_______________018n/aSolution delivered via latest Service Content Update (SCU).
EWA session not processed due to SYNTAX_ERROR in program /1AGS/AUI_TECHNOLOGIES_____0033167683 - SYNTAX_ERROR in program /1AGS/AUI_TECHNOLOGIES_____003Follow the provided KBA as per "workaround" section
HANA Standalone EWA is rated red due to missing information regarding Log Backupsn/a

fix will be shipped in 2 stages

  • Development is working on a fix which will be delivered via SCU
  • implement the latest dbmetric file from SAP Note 2422465 to the SAP Host Agent[s] of all effected host of the Hana DB

The EWA of a Managed System shows the following section and statements: No Download Data for Number Ranges, Critical Number RangesSee KBA 3136491

Development is working on a fix. Refer to KBA 3136491.


EWM checks appear in the EWA for a system without EWM functionalities being usedn/aFixed. Corrections delivered via Service Content Update (SCU).KI202109009
In section 3 of the EWA report, the check: "Configuring <SID> for SAP Note Assistant" shows a yellow rating ((warning)) although text in that section only provides a blue informational alert ((info)).n/aDevelopment is working on a fix.KI202109141
Critical Issue:  After upgrade to Solution Manager 7.2 SP13, the Service Content Update (SCU) is no longer used to generate EarlyWatch Alert (EWA) reports.  n/aFixed. Apply SAP Note 3087258 - EWA: Service Content Update (SCU) is not used for new EarlyWatch Alerts 
The collection of parameter data (ST-A/PI) is unavailable for your session. Run the relevant script attached to SAP Note 1171650 for the DB recommendations.Run the script in SAP Note 1171650 manually and check if there are any DB recommendations. Development is working on a fix.KI202003672
Parameter icm/HTTP/support_http2 in section 18.1.4 HTTP/2 Support not recognized correctlyImplement newest SCUDevelopment had created fix in newest SCU (2021-06-29)
Error transferring session data to SAP-SUPPORT_PORTAL in transaction SDCCN
> No START tag has been found in downloads SAP-SUPPORT_PARCELBOX
n/aFix available, implement SAP Note 3077111 - Upload of periodic service data to SAP parcel box fails


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