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All active or ongoing Known Issues with the EWA are maintained here.
All resolved or archived Known Issues with the EarlyWatch Alert (EWA) report have been moved to this page for record keeping purposes.
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| Issue | Workaround | Status | Reference ID |
|---|---|---|---|
EWA Chapter "Important Periodic Jobs" jobs are listed as unscheduled (e.g.) ...
... but jobs are running with recommended period | n/a | Solution delivered via latest Service Content Update (SCU). | |
EWA Chapter "Recommended Background Jobs are not set up in EWM" jobs are listed as unscheduled (e.g.) ...
... but jobs are running with recommended period | n/a | Corrections are getting distributed via RTCCTOOL "Online Collectors" | |
EWA Chapter Service Data Quality shows: "The performance overview section contains erroneous data due to an overflow caused by a kernel bug.ST-PI function: SAPWL_WORKLOAD_GET_SUMMARY_I_W used in check 'Workload Summary of SID'" | n/a | As fix per SCU has been delivered on August 23, 2022 Please apply the latest Service Content Update and check the next EarlyWatch Alert of that effected system. | |
| The Dump will not affect the data collection of the EWA download data. | Solution is to apply SAP Note 3226702 | |
EWA session dumps with BCD_BADDATA in /1AGS/AEW_DBORA____________066 | n/a | Solution delivered via latest Service Content Update (SCU). | |
| EWA session not processed due to runtime error BCD_ZERODIVIDE - Exception: CX_SY_ZERODIVIDE in program /1AGS/AEA_FI_______________018 | n/a | Solution delivered via latest Service Content Update (SCU). | |
| EWA session not processed due to SYNTAX_ERROR in program /1AGS/AUI_TECHNOLOGIES_____003 | 3167683 - SYNTAX_ERROR in program /1AGS/AUI_TECHNOLOGIES_____003 | Follow the provided KBA as per "workaround" section | |
| HANA Standalone EWA is rated red due to missing information regarding Log Backups | n/a | fix will be shipped in 2 stages
| |
| The EWA of a Managed System shows the following section and statements: No Download Data for Number Ranges, Critical Number Ranges | See KBA 3136491 | Development is working on a fix. Refer to KBA 3136491. | |
| EWM checks appear in the EWA for a system without EWM functionalities being used | n/a | Fixed. Corrections delivered via Service Content Update (SCU). | KI202109009 |
In section 3 of the EWA report, the check: "Configuring <SID> for SAP Note Assistant" shows a yellow rating ( ) although text in that section only provides a blue informational alert ( ). | n/a | Development is working on a fix. | KI202109141 |
| Critical Issue: After upgrade to Solution Manager 7.2 SP13, the Service Content Update (SCU) is no longer used to generate EarlyWatch Alert (EWA) reports. | n/a | Fixed. Apply SAP Note 3087258 - EWA: Service Content Update (SCU) is not used for new EarlyWatch Alerts | |
| The collection of parameter data (ST-A/PI) is unavailable for your session. Run the relevant script attached to SAP Note 1171650 for the DB recommendations. | Run the script in SAP Note 1171650 manually and check if there are any DB recommendations. | Development is working on a fix. | KI202003672 |
| Parameter icm/HTTP/support_http2 in section 18.1.4 HTTP/2 Support not recognized correctly | Implement newest SCU | Development had created fix in newest SCU (2021-06-29) | |
| Error transferring session data to SAP-SUPPORT_PORTAL in transaction SDCCN > No START tag has been found in downloads SAP-SUPPORT_PARCELBOX | n/a | Fix available, implement SAP Note 3077111 - Upload of periodic service data to SAP parcel box fails |