Select Succession Management or Career Development for Support Resources:
CDP WIKIs
- Career Development Planning (Draft WIKIs)
- Mentoring - Performance and Usability Enhancements
- Development Plan - Overview and Getting Started
- Career Development Plan - Permissions
- Career Development Planning (CDP) - Manage Templates
- Career Development Planning - Check Tool
- Career Development Plan and Career Worksheet - Add Learning Activity by Competency
- Development Plan - Development Objectives portlet for People Profile
- Development Goals and Learning Activities - Ad Hoc Reports
- Development Plan - All the associated learning activities should be completed before Goal completed
- Development Goals section in Performance Forms
- Career Development Plan - Text Formatting Behavior (font sizes and colors)
Related Pages
Customer Community:
Partner Community:
Blogs:
Video Tutorials
Software
Release Information:
- Career Development Planning: Implementation and Administration Guide > What's New in Development
- SAP SuccessFactors Q3 2019 Product Updates
- 2019 Release Schedule
Product Enhancements:
CDP Recommended Articles
Tools:
Common Issues:
- 2833484 - Retirement of Career Development Plan Lite
- 2833501 - Missing buttons in Matches tab when editing a Mentoring Program
- 2812014 - Job Role Title is not showing in Role Readiness Assessment Form
- 2817152 - Receiving a "Failed" notification when adding Mentors
- 2820192 - Competency field is empty when adding a Goal/Objective in Development Plan
Most Popular:
- 2401469 - Getting started with Mentoring (Definitions, Pre-requisites, Creation)
- 2831503 - Require Mentor Approval (by mentoring program administrators or by managers) - Mentoring
- 2235618 - Career Worksheet Overview
- 2686337 - How are Career Worksheet Roles evaluated, calculated and configured?
- 2324462 - CDP Integration in LMS Knowledge Support and Tips
Most Helpful How-Tos:
- 2266866 - Career Development Planning: How to Import Development Goals (Development Objectives)
- 2535471 - Mentoring: Creating Supervised or Unsupervised Programs
- 2766345 - How to report on matched results of Open Enrollment Mentoring program?
- 2220401 - Competency browser on Career Development Plan
- 2086117 - How to copy a Development Plan template?
Getting the Most From Your Support Experience
Just Getting Started?
These resources are most useful for those just getting started:
New to your role or this module?
Key resources that will help new administrators get started.
Looking for Answers
The three most valued resources to customers include:
- View Quick Answer Discussion Boards
- Succession & Development Help Portal: Administrative, User, and Implementation Guides
- Search Knowledge Content via ONE Support Launchpad
Webinars
The VIP Program is a series of events that promote knowledge sharing across the SuccessFactors customer community. Each event focuses on effective talent management process design and deployment. VIP events are complimentary and exclusive to SuccessFactors customers as part of your current investment in our technology.
Support Resources:
SCM WIKIs
- Succession Management (Draft WIKIs)
- Presentations - Product Enhancement
- MDF Talent Pools - Overview and Getting Started
- Succession Management - Nomination Methods and Features
- Succession Org Chart - Overview and Getting Started
- Succession Org Chart - Configuring the Bench Strength Indicator
- Succession Org Chart - Admin Center Configuration
- Lineage Chart v12 - Overview and Getting Started
- Succession Org Chart v12 - Functionality Overview
- Succession Org Chart - External Candidates (Recruiting)
- Succession Org Chart - How to configure Icons?
- Succession Org Chart - Highlighting Key/Critical Positions
- Matrix Grid Reports - Overview and Getting Started
- Matrix Grid Reports - Admin Center Configurations
- People Profile - Overview Portlet
- Matrix Grid Reports - Matrix Grid Placement History portlets
- Matrix Grid Reports - Understanding the source of ratings
- Matrix Grid Reports - Reporting on latest rating
- Matrix Grid Reports - Normalized Ratings and Custom Weights
- Matrix Grid Reports - matrix1Label and matrix2Label
- Matrix Grid Reports - Icon Configuration
- Matrix Grid Reports - Custom Filters
SCM Recommended Articles
Tools
Common Issues:
- 2505073 - Position Management: Position Set Up tool is not available in Admin Center
- 2820550 - Talent Flag icons not showing in Matrix Grid Reports Live Slide on Presentations
- 2813443 - MDF Nomination Method: Nomination portlet behavior in Talent Card/Employee Profile
- 2813471 - Background-Element Field Returns No Data When Using Talent Search
- 2812257 - Presentations can only be shared with 200 users
- 2811981 - Error message "JDMNG_TALENT_POOL_NOT_EXISTING_ERROR" when editing Job Role in Manage Job Profile Content
Most Popular:
- 2804607 - Matrix Grid Placement Displays as -8 and -12 in Ad-Hoc Report
- 2810430 - Unable to "Add Another" incumbent filter in Position Tile View
- 2340971 - Succession Management Implementation tips & tricks
- 2341508 - Working with v12 Matrix Grid Reports
- 2321431 - Succession Org Chart v12 vs. v11 - Functionality Analysis
Most Helpful How-Tos:
- 2813019 - How to remove "External Candidate" feature in Succession Org Chart using permission
- 2436868 - Ability to edit Shared Presentations
- 2809767 - Talent Search default criteria fields
- 2788771 - Talent Search v2 - How to restrict access to Export results?
- 2833540 - Enhancement of Export functionality in Talent Search - Q3 2019
Related Pages
Product Guides:
Customer Community:
Partner Community:
Blogs:
Video Tutorials:
Software
Release Information:
- Succession: Implementation and Administration Guide: What's New in Succession
- SAP SuccessFactors Q3 2019 Product Updates
- 2019 Release Schedule
Product Enhancements:
Succession Guided Answers
Guided Answers can be searched via the SAP One LaunchPad Search (recommended if you are not sure if a Guided Answer exists for your topic) or by the External Application (recommended if you know a Guided Answer exists on your topic).
Existing Guided Answers for SCM (not an all inclusive list):
- Succession Org Chart: Icons/Talent Flags are not displaying
- Succession Org Chart: Users are able to see more information than they should - Permissions Issue
- Succession Org Chart: No position found for the selected user
- Matrix Grid: Users not showing / Users showing in the wrong box/placement
Others:
For more information on how to use Guided Answers, please see KBA 2492603.
Getting the Most From Your Support Experience
Just Getting Started?
These resources are most useful for those just getting started:
New to your role or this module?
Key resources that will help new administrators get started.
Looking for Answers
The three most valued resources to customers include:
- View Quick Answer Discussion Boards
- Succession & Development Help Portal: Administrative, User, and Implementation Guides
- Search Knowledge Content via ONE Support Launchpad
Webinars
The VIP Program is a series of events that promote knowledge sharing across the SuccessFactors customer community. Each event focuses on effective talent management process design and deployment. VIP events are complimentary and exclusive to SuccessFactors customers as part of your current investment in our technology.
Additional SuccessFactors Resources:
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Release Updates
SAP SCN WIKI Help
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