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The Find Allowed User Status by ID and Type (Service Request business object) enterprise service is used by service planners and service technicians to display a list of the possible user statuses for a service request.

Technical Details from the ES Workplace

ES Workplace Requirements: Internet Explorer 5.0 or higher (PC); SDN username and password

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Enterprise Service Interface

Entries for Service Request (view this enterprise service interface in the ES Workplace)

Process Component

Service Request Processing (view model for this process component in the ES Workplace) (Diagram legend)

Business Object

Service Request

Applicable ES Bundles

Usage Notes

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Examples

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