The Monitoring and Alerting Infrastructure (MAI) has become the new standard for system monitoring within SAP Solution Manager. The old CCMS-based work center is still available, the monitoring functions within CCMS (transaction RZ20 etc.)
The central system monitoring in SAP Solution Manager 7.2 builds the foundation for a reliable and stable operation of complex heterogeneous system landscapes, as well
as their instances, databases and hosts. Central configuration capabilities in conjunction with system landscape aware predefined monitoring templates significantly reduce the TCO for the configuration and operation of the infrastructure. These monitoring interfaces offer easy to consume access to much information. Graphically, dynamic and detailed data can be displayed.
The general offerings are:
1- Provides status overview regarding technical systems including databases and hosts.
2- Allows to access landscape information and problem context for technical system.
3- Allows drill down from status information to single metrics and events provided by End-to-End Monitoring and Alerting.
4- Visualizes metrics and events including thresholds and current rating / value.
5- Offers Jump-in capability in metric viewers.
Several guides about HOW TO DO, in MAI, can be found here: Technical Monitoring How to guides.
Compilation of Troubleshooting Tools.
This KBA will help you to know where you can find user assistance for System and Application Monitoring (Technical Monitoring 7.1) which helps you to install and update, configure and operate your installation successfully: 2479929 - How to find your User Assistance for System Monitoring in Solution Manager (SOLMAN)
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SAP Help Monitoring and Alerting Infrastructure.