Client Freeze After First Transaction Start (Layout changes after 2nd logon)

Dear Community,

we have an error on our ITS Service Template where we couldn´t have a solution. We hope that you guys can help us.

Following Problem:

When you first logon into the scanner and go through the menu, the scanner will freeze in step 3.

1.

2.

3.

After the 2nd Logon the Scanner resolution is working and the transaction can be openend.

1.

2.

3.

Any help would be helpful.

Thank you in advance,

Jan-Ole Honsel

Attached some informations about ITS Settings.

~THEME 99

~ITSMOBILE 1

~TRANSACTION YLM00

~ITSMOBILEELEMFACTOR 6

~ITSMOBILEELEMUNITS px

~GENERATEDYNPRO 1

~SOURCES y_service_borg,itsmobile

~POPUPS 1

~USERTIMEOUT 0

~TIMEOUT 5400

~LANGUAGE EN

~CLIENT 200

~DYNPRO_COMPRESSION 1

~ITSMOBILEMSGSOUND 1

We are using Motorolo MC9190 / MC9200 Scanner with a Naurtech Client on it.