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Symptom

The transaction SRT_UTIL (or another SOAP / Web Service related functionality) shows an error message starting with the phrase "Processing error in Internet Communication Framework: ICF Error when...".

The component BC-MID-ICF is assigned to the error message.

 

Explanation

The phrase "ICF error when..." is a generic expression used by the SOAP / Web Service framework, for errors that occurred during HTTP communication. Usually it does not indicate an error in BC-MID-ICF itself - what needs to be considered is the actual error message that follows.

 

Examples
  • "ICF Error when receiving the response: ICM_HTTP_CONNECTION_BROKEN" - check connection errors in the Internet Communication Manager (ICM - component BC-CST-IC).
  • "ICF Error when receiving the response: ICM_HTTP_SSL_ERROR" - check the SSL / HTTPS configuration (components BC-CST-IC and BC-SEC-SSL).