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In General

Preferences and Settings made in the configurator of the SAP ETCR Interface are stored in the local configuration file "SAPECTRInterface.prefs".

This configuration file is stored in the following place:

<INSTALLATION SAP ECTR>\applications\pro\customize\config

 

When the SAP ETCR Interface to PTC Creo is started the configuration file "SAPECTRInterface.prefs" is read from the following directories and in the given order:

   

1.

Default

C:\Users\<USER>\AppData\Roaming\.riess\SAP Engineering Control Center interface to PTC Creo

Alternatively, if activated

<Centralized Configuration>

2.

 

<INSTALLATION SAP ECTR>\applications\pro\customize\config

The parameters are updated by the last read value.

 

Possible start error of the SAP ETCR Interface to PTC Creo with a patch level < 37

Symptom:
If SAP ETCR Interface to PTC Creo with a patch level > 37 was used and a SAP ECTR Interface to PTC Creo with a patch level < 37 should be stared it is possible that:
  • The SAP ECTR Interface to PTC Creo does not start anymore.
  • Also: The configurator of the SAP ECTR Interface to PTC Creo does not start anymore.


Reason:
As of patch 37 of the SAP ECTR Interface to PTC Creo the format of the configuration file "SAPECTRInterface.prefs" has changed for technical reasons.
Unfortunately older patch levels of the SAP ECTR Interface to PTC Creo can no longer read the new formatting.
 


Compatibility of the configuration file:

 

  
Old configuration file from patch level < 37
Compatible with all newer patch levels
New configuration file from patch level >= 37Not compatible with patch levels < 37

 

Solution:
Recommendation:
  • Before update from a patch level < 37 to a patch level >= 37 save the current configuration file "SAPECTRInterface.prefs".
  • Do not administer your productive system with a patch level that is newer than the one used in the roductive system.

If a SAP ECTR Interface to PTC Creo with a patch level >= 37 was used and a SAP ECTR Interface to PTC Creo with a patch level < 37 should be stared delete the configuration file "SAPECTRInterface.prefs" in the following directories: 

 

   

1.

Default

C:\Users\<USER>\AppData\Roaming\.riess\SAP Engineering Control Center interface to PTC Creo

Also, if activated

<Centralized Configuration>

2.

 

<INSTALLATION SAP ECTR>\applications\pro\customize\config

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